SYKESHome is one of our customer care solutions, with agents working from home around the globe. SYKES is one of the virtual pioneers and has more than 20 years of experience in this space and is the largest and most experienced work at-home solution.
All our tools, technology and processes were developed and customized for people working 100 percent virtually. We virtually recruit, hire and train agents to be knowledgeable and dedicated professionals, prepared to engage with customers resulting in improved customer retention, loyalty and satisfaction for our clients.
WAH solutions offer many advantages such access to an expanded talent pool and increased speed and greater flexibility. We hire agents who show strong brand affinity and are committed to offering superior home-based customer service to maintain your brand integrity and create strong customer loyalty.