SYKESHome provides brands with reliable and secure home-based customer service. One of the many benefits is the expanded talent pool. WAH solutions gives you better access to talent, so we can find people who match our clients’ agent profile needs.
Our talent acquisition team receives more than 250,000 job applications a year and hire in 40 states, which allows us to hire dedicated agents who double as brand advocates. With access to an expanded talent pool, we can recruit those with unique skills, education and brand affinity to provide quality work from home customer service. The average age of our work at home agents is 41, which means we can attract and hire team members with more “life” experience, in turn, translating to a superior customer experience.