Our SYKESHome family is very close, supporting each other and becoming brand advocate for their accounts. SYKESHome gives the agents the ability to interact with one another and offer support through chats and other channels. They get to know each other and build relationships with one another. In addition, they almost always identify with the client that they are supporting, making them true brand advocates for the client.
Our work-at-home solutions have been relied on for two decades by the world’s largest brands. We are a virtual pioneer and have 20 years of experience in the virtual contact center industry. Our secure solution offers increased speed and flexibility in agent recruiting and consistent and excellent customer support.