One of our greatest WAH stories is when SYKESHome was able to provide excellent customer service for a technology company just in time for the holidays. Our technology partner had a new product launch and needed to scale their agent workforce quickly. Many of the devices that were being purchased were holiday gifts, and the client wanted to make sure that when the presents were unwrapped, they had someone to call. SYKESHome came to the rescue during the busy holiday season and went from 70 agents to more than 1200 in three months.
SYKESHome is the largest and most experienced work-at-home solution. WAH solutions offers many advantages such as access to an expanded talent pool, increased speed and greater flexibility. Our commitment to customer experience drives growth and profitability for industry leaders across the globe.