SYKES was one of the first providers of at-home customer service support. What sets us apart from our competitors is that we have more than 20 years of best-in-class experience in work-at-home solutions. All our tools, technology and processes were developed and customized for people working 100 percent virtually.
Our work-at-home customer service agents are recruited, trained and managed to become knowledgeable and dedicated professionals committed to maintaining your brand integrity and creating strong customer loyalty. Our cloud-based technology allows for an increase in speed proficiency and compliance while allowing for a decrease in training time. Our employees truly are an invisible extension of the companies they serve.