SYKES Digitizes the Company’s Global-Service Delivery with OneSYKES
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SYKES Digitizes the Company’s Global-Service Delivery with OneSYKES

SYKES helps brands navigate the transformation of customer care across industries and on a global basis. To do so, SYKES digitized the company’s global-service delivery and created OneSYKES — a platform that increases agent engagement and flexibility — to harness the power of advanced analytics and foster greater collaboration, ultimately improving the overall customer experience. All agent tools are integrated on a single platform, giving senior managers clear visibility into agent activities for follow-up coaching and engagement.

Corporate Office
400 North Ashley Drive
Tampa, Florida 33602
United States of America
Or call us at +1 800-867-9537