A leading name in business process outsourcing and customer care. We provide excellent customer engagement services so you can focus on your core business.
SYKES Northern Europe
YOUR LOCAL PARTNER WITH THE GLOBAL SUPPORT
SYKES delivers exceptional customer experiences and cost-efficient business process outsourcing (BPO) services to many well-known global brands. Our strength lies in our ability to channel our sizeable international experience and innovative know-how through our local specialists. We create customer experiences that attract, convert and retain customers. At our eight centers in the Nordics and two centers in Cyprus, we provide multi-channel customer engagement services, tailored to the Nordic market.
Our global experience can help your company reach new heights. Decrease cost? Increase CSAT? Boost efficiency? Contact us.
Our People Matter
Our culture is a people’s culture where collaboration, innovation and helping people is important. We see our colleagues, our clients and our clients’ customers as a starting point in everything we do. This not only allows us to deliver world-class customer care solutions, but also to be a place where people can professionally thrive at. Our culture is: helping people, one caring interaction at a time.
To improve our clients business by being the connection between our clients and their customers. We use the combined power of machine intelligence with human ingenuity to modernize, optimize and integrate customer touchpoints across the commerce value chain.
To be recognized as a company that creates meaningful connections between brands and consumers, makes a positive impact in the lives of our people, and is a responsible and respected corporate citizen.
- Consumer e-commerce client
- International travel client
- Retail banking client