SYKES Enabled Me to Work at Home While Caring for my Injured Husband

Late one night, I received a call from the chaplain of my husband’s unit in Iraq. I’ll never forget what he told me.

My husband, Eric, had been badly injured in an accident while fighting in Desert Storm. He had broken his hip, dislocated his shoulder, and severely injured his neck. I was devastated.

Some of Eric’s injuries healed relatively easily. But he needed a hip replacement, and the surgery to repair his neck was really complicated. He had to wear a halo for three months.

That was more than 20 years ago. It’s hard to believe so much time has passed.  Eric’s injuries were so extensive that he has lingering health issues, such as memory and mobility problems, that prevent him from working.

Work at Home Solutions - SYKES

Annette McCrae and SYKES Home

Like many spouses caring for injured soldiers, I faced a set of difficult, and conflicting, options. I needed to be at home to care for my husband and our three kids. But I also had to work to help pay our bills.

A full-time job that required me to be away from home for eight hours was simply out of the question. I needed to be available for my husband, who has difficulty handling some basic tasks.

I found a job driving a school van, which enabled me to be at home between my morning and afternoon shifts. This wasn’t a perfect set-up, by any stretch, but it seemed the best I could do.

While on the road, I worried constantly about my family: Did Eric take all of his medicine? Is he making it up and down the stairs OK? Are the kids too much for him to handle? I had to find a better option.

In late 2010, I began searching for a job that would allow me to work from home. After a year of searching in vain, I spotted a magazine article about the best work-at-home options. The list included SYKES Home.

Intrigued, I applied to SYKES Home and thankfully got hired! It’s been a true blessing.

The best part of the job: I am able to pick and choose my schedule. I usually choose the late shift so I can run errands during the day and take care of my husband.

By the time my shift starts at 4 p.m., my husband is safely parked on the couch. If he needs anything while I’m working, it’s OK because I’m only steps away.

This job is so rewarding. At 47, I finally have my own career – and much greater financial freedom. My job is to talk to people and help solve their problems. I love it. I’ve always been a people person.

I live in a small town where there aren’t that many job opportunities. To have the chance to work at a cutting-edge, global company like SYKES Home is just amazing.

Most importantly, I don’t have to worry anymore. And that’s all I’ve really ever wanted.