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Celebrating International Women’s Day 2021 at SYKES

As we recognize International Women’s Day, we celebrate the many women who make a difference at SYKES. This day of appreciation was established in 1911 to pay tribute to the social, economic, cultural, and political achievements of women around the world and is an important occasion to reflect on the progress and contributions that women have made throughout history.

In the spirit of this year’s theme for International Women’s Day, “Choose to Challenge,” SYKES recognizes the continued need to call out gender bias and inequality and is committed to developing programs for diversity, equity, and inclusion. Today, and every day, we are proud to feature women’s voices from across our organization, and we hope that their stories will serve as inspiration — and a reminder to reflect on the tremendous impacts that women make in the workplace every day.

Sunanda Adhikary

Senior Consultant, Digital Operations
Consulting & Implementation

How have the women of SYKES inspired you, and why?

Michelle Obama said, “There is no limit to what we, as women, can accomplish.” And this is exactly what I have learned working with Symphony as I started and now with the wider SYKES group. What can be more inspiring than to see women representing your company at all levels and contributing to huge success in all aspects? Each one of my team members has motivated and encouraged me immensely. How can you not thrive and grow when there’s such a healthy and competitive work environment?

What advice would you like to give your female co-workers?

What I have believed throughout my journey so far, would be my advice for all: “Be open to new opportunities. Don’t fear to take calculated risks.” It’s very important to expand your wings and keep adding new responsibilities to your portfolio. It opens the prospect to meet and work with all different kinds of people. You will not always excel in everything, but people will invariably appreciate the conviction, endurance, and urge you have shown to advance in your career.

Peg Chappars

Manager, Corporate IT
Technology Solutions Support

How have the women of SYKES inspired you, and why?

The women of SYKES have shown me that they can be in any position here and be respected and successful. Despite being the underrepresented, especially in IT, women at SYKES have encouraged and continued to work toward equity.

What is one piece of advice you’d give to all women balancing responsibilities at home and at work?

Utilize all your resources — do NOT expect to take on everything yourself. Be both honest AND forgiving to home and employer, work with what is possible —and you will likely exceed in both.

Lauren Wright

Senior Manager
Training and Leadership Development

How have the women of SYKES inspired you, and why?

The first mentor I had at SYKES was a woman. She was a director who practiced seeing the best in people regardless of their race, age, or gender. When I went to her team, I was surprised to see the diversity she had. My peers who are women at SYKES have all taught me something. There is one who encouraged me to go back to school and get my master’s, one who pushes me to get out of my comfort zone, and one who always listens to me without judgment. They inspire me to grow professionally and personally while still owning who I am!

What advice would you like to give to your female co-workers?

Self-awareness is one of the keys to success. When you understand your self-worth, anything is possible. No one is perfect. You will make mistakes, but when you do, own them, pick yourself up, and learn from them. Give yourself the same grace that you would give to others.

Beata Barna

Senior HR Manager

How have the women of SYKES inspired you, and why?

The EMEA HR team has quite a few female leaders, so I have been surrounded by women from day one when I joined SYKES. I had my induction in Edinburgh from the local HR manager at that time, and she was very enthusiastic and a great start for my new role. I’ve met many supportive, helpful, and strong women on the team who could inspire me. I don’t think that I could name just one person. We have regular HR alignment events where we can share ideas and inspire each other.

What do you think helped you get so far in your career?

I am an ambitious and hard-working person, and I think this helped me in my development. Besides that, I work on a great team with supportive people at work and at home as well. The supportive environment is also key to success.

Kalister Banks

Senior Instructional Designer, Clearlink

How have the women of SYKES inspired you, and why?

Seeing women in leadership positions has given me more confidence. I am learning not to dilute myself and stand behind my actions because I see my leadership doing so on a daily basis.

What advice would you like to give your female co-workers?

We are in a unique position working for a company that values diversity and works at leveling the playing field. Take advantage of opportunities and advocate for yourself.

Wendy Quesada

Director, Operations, South America

How have the women of SYKES inspired you, and why?

I feel inspired by so many women at SYKES that have demonstrated that we can build an impactful career in many different fields and areas of expertise. This reflects our strong culture of WORK, LEARN, and GROW. I’m inspired by the strong commitment, collaboration, and assurance on making things happen and creating the necessary connections at all levels.

What is one piece of advice you’d give to all women balancing responsibilities at home and at work?

Know your values and make decisions in all areas of your life (family, work, and yourself). Look for ways to blend these three areas of your life without compromising your values. This requires adjusting your own expectations and defining boundaries and solutions with the people around you. This calls for discipline to help you identify what works for you and embrace the best of all three areas of your life.

Rona Ivanof

Account & Health Safety Manager

What advice would you give to young women who want to reach their career goals?

Be like the lioness. Fierce in her pursuit of her targets and at the same time has a huge caring heart! Lead by example. Be a leader and not a boss. Go the extra mile alongside your people. And remember that you are way stronger than you think!

What is one piece of advice to all women who are juggling between home and work?

First of all, get rid of the guilt! Whether you need to or have just chosen to work, take pride in it. You have the opportunity to provide for yourself and/or your family. Not all women have this privilege. Make the moments you have at home count. It is not quantity that matters, it is quality.

Jennifer Ching

Vice President, Area Business Development
& Solutions Architecture, Operations

What advice would you like to give your female co-workers?

Be brave and bold in taking that step, don’t do or take anything less. The quality of the outcome is well within your control. Your passion drives the outcome. If you think that the output is sub-standard, it is somehow defined by the degree of passion you put into it. And throughout the journey, build relationships and take care of them.

What do you think helped you get so far in your career?

Aside from the support and empowerment I get from the people that surrounds me, whether it’s from within the office or from my family, it is having the right focus in the right areas, the right motivation around continuous improvement, and the inner drive to be better. There are no hidden agendas.

Kristine Tod

Talent Acquisition Partner

What advice would you like to give to your female co-workers?

I would encourage my female co-workers to champion and mentor other women, to celebrate each other’s successes, and create a positive environment where genuine and honest feedback can be shared.

What do you think helped you get so far in your career?

I think having an open mind and embracing new experiences has helped me determine what I am most passionate about in my career. It is important to know yourself and have the courage to pursue new opportunities. Also, I think viewing mistakes or missteps as valuable learning experiences has helped shape who I am as well as my career goals.

 

Our celebration of International Women’s Day reflects our commitments across the organization to fostering an environment of equality and inclusion. Through programs such as SYKES Women in Technology, SYKES Academy, and SYKES Tech Academy, SYKES has actively sought to promote growth and to develop advanced career opportunities for women, and we will continue to focus on these initiatives in the years to come. Read more about our global efforts toward diversity, equity, and inclusion.