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SYKES is now part of Sitel Group®. Visit www.sitel.com for more information.

SYKES Resource Library

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Welcome to SYKES Liberia, Costa Rica

Video

The SYKESHome Employee Journey

Video

SYKES — Helping consumers through an elevated service experience

Video

Visiting SYKES Sites in North America

Video

We Create Intelligent Customer Experiences

Video

Why Companies Struggle to Embrace Digital CX

Video

SYKES Women in Technology Commitment

Video

Meaningful Connections Through Intelligent Customer Experience

Video

What Is Data Labeling?

Video

SYKES Culture Started on Day 1

Video

A Leadership Perspective From a Global CEO

Video

Every Employee Matters at SYKES

Video

The Future of CX & AI With Dave Pearson

Video

Finding the Patterns in an Abundance of Data

Video

Forging Ahead With Digital Transformation

Video

Artificial Intelligence: Data is the Fuel

Video

Robots Taking Over Customer Care? Not Quite.

Video

What Is SYKES?

Video

What Is the SYKES Global Quality System?

Video

Same Song: A SYKES Original Song & Music Video

Video

SYKES: Celebrating 40 Years

Video

An Overview of SYKES Chat Support

Video

Great Service and Collaboration Make SYKES a Better Partner

Video

SYKES Evolution: Who We Are

Video

A Closer Look At SYKES Chat Support

Video

SYKES: Risk Management

Video

SYKESHome: Training Overview

Video

SYKESHome & Healthcare: What Are the Benefits?

Video

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SYKES

Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms — effectively engage customers at every touchpoint of the customer journey. Our complete service offering helps clients acquire, retain and increase the lifetime value of their customer relationships through cost-effective solutions that enhance the customer service experience, promote stronger brand loyalty, and foster high levels of performance and profitability.

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Copyright © 2023 Sykes Enterprises, Incorporated

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  • Company
    • About Us
    • Awards
    • Sustainability
    • SYKES Institute
  • How We Help
    • Outsourcing
      • Talent Acquisition
      • Talent Development
      • Transaction Handling
      • Coaching and Engagement
      • Delivery Models
      • Work At Home
      • Risk Management
      • Technology Platform
    • Holistic CX
      • Intelligent CX Innovations
      • Insight Analytics
      • Multi-Channel Solutions
      • Social Media Care
      • Chat Support
    • Service to Sales
      • Sales Through Service
      • Customer Selection
      • Customer Acquisition
      • Customer Retention
    • Extend Your Brand
      • Customer Growth
      • Digital Marketing & Inbound Sales
      • Sykes Assistance Services
      • Social Media Care
    • Digital Transformation
      • Supercharge Workforce
      • Drive Growth With Better CX
      • Reduce Operating Costs
  • Industries
    • Communications
    • Education
    • Emerging Brands
    • Energy & Utilities
    • Financial Services
    • Healthcare
    • Insurance Services
    • Retail
    • Small & Medium Businesses
    • Technology
    • Travel
  • Locations
    • Asia Pacific
      • Australia
      • China
      • India
      • Philippines
    • Europe Middle East & Africa
      • Cyprus
      • Denmark
      • Egypt
      • Finland
      • Germany
      • Hungary
      • Italy
      • Netherlands
      • Norway
      • Romania
      • Sweden
      • United Kingdom
    • Latin America
      • Brazil
      • Colombia
      • Costa Rica
      • El Salvador
      • Mexico
    • North America
      • Canada
      • United States
  • Careers
  • Resources
    • Blog
    • Case Studies
    • E-Books
    • Fact Sheets
    • Glossary
    • OnBrand
    • Reports
    • SYKES Quarterly
    • Thought Leadership
    • Videos
    • White Papers
  • Contact

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