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SYKES
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SYKES Resource Library

From videos to case studies to thought leadership, see our expertise in action.

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Fueling Business Transformation

Quarterly

Managing Digital Transformation

Quarterly

SYKES Quarterly Issue 4: Insights from Experts in the Digital Age

Quarterly

Your Last Chance at Digital Transformation

Quarterly

Most Downloaded Telehealth Apps During Pandemic

Report

Welcome to SYKES Liberia, Costa Rica

Video

Most Popular Mobile Payment Apps During COVID-19

Report

Most Popular COVID-19 Learning Management System Apps

Report

Top Downloaded Health Wellness Apps During Pandemic

Report

2020 Future of Work American Workforce Survey Report

Report

The Next Wave for Retail, Tech & FinTech is Convergence

Quarterly

Where Will Smart Devices Take Us Next?

Quarterly

3 Ways Healthcare Can Be Better – Even After COVID-19

Quarterly

Great Leaders Must Build a “Better Normal”

Quarterly

Reimagine & Reinvigorate Your Digital Transformation Efforts

Quarterly

New Is Good, Better Is Better

Quarterly

Q3 2020

Quarterly

Most Popular College Major By State

Report

2020 Retail Consumer Survey

Report

Coronavirus Search Terms by State

Report

How A Leading Smart Home Company Increased CSAT

Case Study

The “Better Normal”: A Preparedness Guide for Work-at-Home Call Center Operations

E-Book

SYKES Digital Sales Solutions

Fact Sheet

PrevNext

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SYKES

Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms — effectively engage customers at every touchpoint of the customer journey. Our complete service offering helps clients acquire, retain and increase the lifetime value of their customer relationships through cost-effective solutions that enhance the customer service experience, promote stronger brand loyalty, and foster high levels of performance and profitability.

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Copyright © 2021 Sykes Enterprises, Incorporated

  • Company
    • About Us
    • Awards
    • Board of Directors
    • Leadership
    • Sustainability
    • SYKES Institute
  • How We Help
    • Outsourcing
      • Talent Acquisition
      • Talent Development
      • Transaction Handling
      • Coaching and Engagement
      • Delivery Models
      • Work At Home
      • Risk Management
      • Technology Platform
    • Holistic CX
      • Intelligent CX Innovations
      • Insight Analytics
      • Multi-Channel Solutions
      • Social Media Care
      • Chat Support
    • Service to Sales
      • Sales Through Service
      • Customer Selection
      • Customer Acquisition
      • Customer Retention
    • Extend Your Brand
      • Customer Growth
      • Digital Marketing & Inbound Sales
      • Sykes Assistance Services
      • Social Media Care
    • Digital Transformation
      • Supercharge Workforce
      • Drive Growth With Better CX
      • Reduce Operating Costs
  • Industries
    • Communications
    • Education
    • Emerging Brands
    • Energy & Utilities
    • Financial Services
    • Healthcare
    • Insurance Services
    • Retail
    • Small & Medium Businesses
    • Technology
    • Travel
  • Locations
    • Asia Pacific
      • Australia
      • China
      • India
      • Philippines
    • Europe Middle East & Africa
      • Cyprus
      • Denmark
      • Egypt
      • Finland
      • Germany
      • Hungary
      • Norway
      • Romania
      • Sweden
      • United Kingdom
    • Latin America
      • Brazil
      • Colombia
      • Costa Rica
      • El Salvador
      • Mexico
    • North America
      • Canada
      • United States
  • Careers
  • Resources
    • Blog
    • Case Studies
    • E-Books
    • Fact Sheets
    • Glossary
    • OnBrand
    • OneTAKE
    • Reports
    • SYKES Quarterly
    • Thought Leadership
    • Videos
    • Webinars
    • White Papers
  • Investors
  • Contact