SYKES Resource Library

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Most Popular College Major By State

Report

2020 Retail Consumer Survey

Report

Coronavirus Search Terms by State

Report

How A Leading Smart Home Company Increased CSAT

Case Study

The “Better Normal”: A Preparedness Guide for Work-at-Home Call Center Operations

E-Book

SYKES Digital Sales Solutions

Fact Sheet

How Connected Support Creates IOT Brand Advocates

Report

Q2 2020

Quarterly

Can Small Tweaks to Training Programs Lead to Huge Performance Gains?

Quarterly

The Growing Talent Gap: 8 Ways Enterprise & Higher Ed. Can Bridge the Divide

Quarterly

Your Key Business Benefit: Work At Home

Quarterly

How Unconscious Bias in Recruiting Undermines Potential Talent

Quarterly

Preparing for the Workforce of Tomorrow

Quarterly

SURVEY REPORT: Americans’ Digital Banking & Consumer Behavior Shifts in the Era of COVID-19

Report

Busted: 3 Common Myths About Work-at-Home Services in the Healthcare Industry

Thought Leadership

SURVEY REPORT: Americans’ Perceptions of 5G Technology

Report

SURVEY REPORT: Perceptions of COVID-19 Work-at-Home Employer Preparedness

Report

SURVEY REPORT: Americans’ Perceptions of Telehealth in the Era of COVID-19

Report

2020 Q1

Quarterly

The Chatbot Complement: Five Best Practices to Integrate AI into CX

Quarterly

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