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SYKES Resource Library
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States Most Excited to Travel After COVID
Report
Focus on Social Responsibility Leads to Improved Business Processes
Case Study
Revival Series Americans
Can’t Wait to Watch
Report
How Americans Feel About Telehealth: One Year Later
Report
K–12 Teachers Are (More) Overworked During Pandemic
Report
What Would Gamers Give Up to Keep Playing?
Report
Americans Admit to Watching 1.5 Months of Streaming TV During Pandemic
Report
SYKES’ Innovation Brings Customer Requests Management to a New Level
Case Study
Refining Efficiencies for Technology Partner Through Best Practices & More
Case Study
Improving Customer & Agent Experience for a Major Business Tech Brand
Case Study
Ensuring Your Business Remains Agile Beyond This Crisis
Quarterly
Brand Resiliency: The Power of Purpose, Transparency, & Connection
Quarterly
Fighting Like Rocky: Preparing Your Cybersecurity Framework to Get Tough
Quarterly
A Balanced DIET for Digital Transformation
Quarterly
The Future of Work Is People
Quarterly
SYKES Quarterly Issue 5: Insights from Experts in the Digital Age
Quarterly
Leading Healthcare Benefits Company to SYKESHome
Case Study
SYKES Support Solutions for Education
Fact Sheet
Survey Report: Student Perceptions of Online Learning in Higher Education During COVID-19
Report
Survey Report: Perceptions of the COVID-19 Vaccine
Report
Staying the Course While Others Divert
Case Study
SYKES Expansion: Sustainable Growth for a Sustainable Ecosystem
White Paper
Business Sustainability Through Gender Equity in Technology Accounts
White Paper
SYKES DataMart: Data Integration Enabling Operational Excellence
Case Study
Study Highlights: Evolving Trends in the Future of Work
Report
How Process & Task Mining Work
Quarterly
A Roadmap for Customer Centricity
Quarterly
The Future of Digital Transformation
Quarterly
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Company
About Us
Awards
Board of Directors
Leadership
Sustainability
SYKES Institute
How We Help
Outsourcing
Talent Acquisition
Talent Development
Transaction Handling
Coaching and Engagement
Delivery Models
Work At Home
Risk Management
Technology Platform
Holistic CX
Intelligent CX Innovations
Insight Analytics
Multi-Channel Solutions
Social Media Care
Chat Support
Service to Sales
Sales Through Service
Customer Selection
Customer Acquisition
Customer Retention
Extend Your Brand
Customer Growth
Digital Marketing & Inbound Sales
Sykes Assistance Services
Social Media Care
Digital Transformation
Supercharge Workforce
Drive Growth With Better CX
Reduce Operating Costs
Industries
Communications
Education
Emerging Brands
Energy & Utilities
Financial Services
Healthcare
Insurance Services
Retail
Small & Medium Businesses
Technology
Travel
Locations
Asia Pacific
Australia
China
India
Philippines
Europe Middle East & Africa
Cyprus
Denmark
Egypt
Finland
Germany
Hungary
Norway
Romania
Sweden
United Kingdom
Latin America
Brazil
Colombia
Costa Rica
El Salvador
Mexico
North America
Canada
United States
Careers
Resources
Blog
Case Studies
E-Books
Fact Sheets
Glossary
OnBrand
OneTAKE
Reports
SYKES Quarterly
Thought Leadership
Videos
Webinars
White Papers
Investors
Contact