SYKES Resource Library

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Americans Admit to Watching 1.5 Months of Streaming TV During Pandemic

Report

SYKES’ Innovation Brings Customer Requests Management to a New Level

Case Study

Refining Efficiencies for Technology Partner Through Best Practices & More

Case Study

Improving Customer & Agent Experience for a Major Business Tech Brand

Case Study

SYKES Support Solutions for Education

Fact Sheet

Survey Report: Student Perceptions of Online Learning in Higher Education During COVID-19

Report

Survey Report: Perceptions of the COVID-19 Vaccine

Report

Staying the Course While Others Divert

Case Study

SYKES Expansion: Sustainable Growth for a Sustainable Ecosystem

White Paper

Business Sustainability Through Gender Equity in Technology Accounts

White Paper

SYKES DataMart: Data Integration Enabling Operational Excellence

Case Study

Study Highlights: Evolving Trends in the Future of Work

Report

How Process & Task Mining Work

Quarterly

A Roadmap for Customer Centricity

Quarterly

The Future of Digital Transformation

Quarterly

Fueling Business Transformation

Quarterly

Managing Digital Transformation

Quarterly

SYKES Quarterly Issue 4: Insights from Experts in the Digital Age

Quarterly

Your Last Chance at Digital Transformation

Quarterly

Most Downloaded Telehealth Apps During Pandemic

Report

Welcome to SYKES Liberia, Costa Rica

Video

Most Popular Mobile Payment Apps During COVID-19

Report

Most Popular COVID-19 Learning Management System Apps

Report

Top Downloaded Health Wellness Apps During Pandemic

Report

2020 Future of Work American Workforce Survey Report

Report

The Next Wave for Retail, Tech & FinTech is Convergence

Quarterly

Where Will Smart Devices Take Us Next?

Quarterly

3 Ways Healthcare Can Be Better – Even After COVID-19

Quarterly