SYKES Resource Library

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Meaningful Connections Through Intelligent Customer Experience

Imagine if all your customer touchpoints were connected in a meaningful way? At SYKES, our innovative, end-to-end business solutions do just that.

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SYKES’ End-to-End Solution Helps a Travel-Booking Giant’s CX Soar

Case Study

SYKES Non-Voice Customer Service Channels

Fact Sheet

Chat Support Done Right

Fact Sheet

SYKES’ Self-Service Technology Improves CX for Electronics Brand

Case Study

SYKES Knowledge Bot Improves CX for Electronics Retailer

Case Study

4 Ways of Exceeding Customer Expectations Through Intelligent CX

Thought Leadership

Global Leader in Digital Self-Service Software & SEO Content Optimizat...

Fact Sheet

3 Steps to Becoming a Digital Disruptor

Thought Leadership

Evolving Partnership Helps Utilities Brand Optimize CX

Case Study

SYKESHome Transformed Healthcare Partner's Approach to Customer Care

Case Study

Visiting SYKES Sites in North America

Video

How to Create an Intelligent Customer Experience

E-Book

SYKES Acquires Global RPA Leader Symphony

Fact Sheet

SYKES Customer Support Services in Brazil

Fact Sheet

SYKES Customer Support Services in China

Fact Sheet

SYKES Customer Support Services in Colombia

Fact Sheet

SYKES Customer Support Services in Costa Rica

Fact Sheet

SYKES Customer Support Services in Cyprus

Fact Sheet

SYKES Customer Support Services in Denmark

Fact Sheet

SYKES Customer Support Services in Egypt

Fact Sheet

SYKES Customer Support Services in El Salvador

Fact Sheet

SYKES Customer Support Services in Finland

Fact Sheet

SYKES Customer Support Services in Germany

Fact Sheet

SYKES Customer Support Services in Hungary

Fact Sheet

SYKES Customer Support Services in India

Fact Sheet

SYKES Customer Support Services in Mexico

Fact Sheet

SYKES Customer Support Services in Norway

Fact Sheet

SYKES Customer Support Services in the Philippines

Fact Sheet
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