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Creating a resume is a rite of passage towards growth. As you begin your search for a job or explore a new career opportunity, resumes are always the first step. You list down what you have learned in the past and create a comprehensive document that will highlight your experiences, strengths, and value. It describes your qualifications and shows what makes you a unique and fitting candidate.

While some companies are no longer requiring applicants to submit a copy of their resume, having one can still come in handy. It can be used as a guide for filling out forms and updating job portal profiles. Whether you are a seasoned professional or a fresh graduate, a resume is something that you need to have, and is something that grows along with your career.

With the resume being your first impression to recruiters, it might feel a little challenging to begin drafting one. If you are planning to come up with your first resume, or if you just feel like updating your existing one, we have come up with this guide to help you make a resume that can help you stand out from the rest.

What to include in a resume

Some resumes tend to include all information about the candidate, and often look like a biodata rather than a comprehensive document of one’s abilities and experiences. While it is a common practice to include everything from grade school achievements to hobbies, this information is not necessary and would just add to clutter.

When creating a resume, you must include only what is essential. If you’re not sure what to include, here are some of the usual items that a recruiter would look for when reviewing a resume:


Updated contact information 

Include an e-mail address that you frequently check and your updated contact number so recruiters can easily get in touch with you. When adding your e-mail address, make sure to avoid using unprofessional IDs (such as toocute2handle). You may also include the link to your portfolio if you have any.



While a summary statement is not required, it would be helpful to have 2-3 sentences that best highlight your experience. Basically, a summary is just a snapshot of your achievement and skills, and it makes it easier for recruiters to easily understand what you can offer.

Example: Experienced customer service representative handling financial services accounts. Recognized by management for innovation and initiative in implementing process change.


Work History

Listing your work experience can be done in a variety of ways but the most common way to do it is by following a chronological format. List your most recent experience and then work backward. Make sure to include the duration of your employment, your previous employer’s name, and a short summary of your responsibilities.


Customer Service Representative

BPO Center, September 2018-June 2020

  • Handled inbound and outbound calls for healthcare account
  • Responsible for the team’s weekly assessments and reports



When listing your educational background, begin with your college education. Start your list with your most recent or highest degree. If you are an undergraduate, you may also state it in this section. Include the institution’s name, your degree, field of study, as well as notable achievements (if any).


Master’s in Psychology

De La Salle University, 2009 – 2011

Magna Cum Laude


Certifications and professional memberships

If you have existing certifications and professional memberships, make sure to include them here especially if it is necessary for the job. Make sure to include the institution, when you obtained your certification, as well as its validity (if applicable).



Project Management Professional (PMP)

Project Management Institute, June 2020


List of Relevant Skills (Soft Skills & Technical Skills)

Soft skills are as important as technical skills. When creating your resume, make sure to include a list of both to highlight your versatility and mastery. If you have specific mastery of tools, software, and hardware, you may include it on the list as well. Much like the other items on this list, ensure to only include information that would be relevant for your prospect role.


Additional relevant accomplishments and volunteer work

Shortlist any relevant accomplishments or volunteer work that you have done in the past. You can mention your advocacies or share your passions in this section.


How to make a resume that stands out

Now that you know what to include in your resume, it is time to edit it and fine-tune it so it can reflect why you are the best person for the role. Here are some tips that you can consider when crafting your resume:


Understand the job requirements

Before deciding to send in an application, make sure to review the job posting and take careful consideration of what they are looking for. A resume will stand out if it was able to tick all the boxes of what the hiring manager wants. If you know what they are searching for, it would be easier for you to work on a resume that would showcase why you are the best fit for the role.


Tailor your resume

Once you know what is needed for your dream job, it is time to edit your resume and tailor it for your application. Prioritize and highlight experiences that show what value you can offer. Include relevant positions, volunteer experiences, and certifications. Focus on previous responsibilities that can help you highlight the skills necessary for the position.


Keep your resume concise

While years of experience can be challenging to capture in short sentences, resumes should ideally be 1-2 pages long. It is tempting to include all experiences and achievements but streamline the key focus points that can best communicate your value. Avoid redundancy and make it straight to the point.


Make it simple

Creative resumes are a trend nowadays, and while personality and visuals can be appealing, sometimes, going overboard makes a resume hard to understand. When designing your resume, you can add a touch of personality through colors, but make sure to keep it professional looking. Ensure that your texts are readable and use fonts and design elements that are not distracting.



When all is set and ready to go, carefully read through your resume and check for errors. Proofread everything at least twice to make sure you catch the typos and grammar errors. If you have read your resume way too many times and would need a fresh set of eyes, ask a trusted friend or family member to help you review it.


We hope that these tips helped make you feel more confident in your job-hunting journey! Time to create those resumes and send your applications for your dream job!

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