EP 45OneTAKE Live: Helping Customers Help Themselves With Bernard Slowey
Home >> OneTake >> OneTAKE Live: Helping Customers Help Themselves With Bernard Slowey

OneTAKE Live: Helping Customers Help Themselves With Bernard Slowey

With Bernard Slowey

Guest
Bernard Slowey
Senior Director of Global Support – Digital Transformation
GitHub

Bernard Slowey is the senior director of global support – digital transformation at GitHub. Bernard is transforming the way GitHub provides support across its products by leveraging artificial intelligence (AI) to empower customers through world-class digital solutions.

Before GitHub, Bernard worked in Microsoft customer service and support for almost 15 years and was the head of Microsoft Windows consumer support organization, accountable for support across 132 countries and 3,000 agents. He won the Circle of Excellence Platinum Club, Microsoft’s highest achievement award, for his work in launching and supporting Windows releases.

With 15 years of experience leading technical support delivery at the regional, national, and worldwide levels, Bernard has a proven track record of leading change to drive improved customer experiences.