“[The outsourcing] industry has been so resilient through everything and continues to just create opportunity and connection and value.”
Debi Hamill, CEO of IAOP
Welcome to OneTAKE Live! In this episode, host Ian Barkin speaks with Debi Hamill, CEO of IAOP, about the history and evolution of outsourcing and how IAOP has created four Centers of Excellence (CoEs) that are focused on digital technologies, the future of work, collaborative supplier governance, and impact sourcing — all of which are actively defining the industry’s future.
Once referred to as the “strategic use of outside resources,” the outsourcing industry — and outsourcing as a profession — has come a long way. In a rapidly evolving business climate, successful outsourcing is a team effort powered by the ongoing collaboration of customers, providers, and advisors.
But as much as outsourcing has changed, the industry’s impact has only continued to grow, whether through digital technologies or efforts like impact sourcing, now sometimes referred to as socially responsible outsourcing. Each of IAOP’s CoEs are critically important to outsourcing, though from Debi’s perspective, collaboration is the driving force.
When IAOP met to define their approach to their collaborative supplier governance CoE, Debi says, “They decided, let’s start with where we all can agree. It’s collaboration, between these partners, whether it’s the buyer and the provider partnering, or providers partnering to support the buyer in a multivendor environment. So let’s start there, because nothing can be more important than that.”
A trailblazer for the outsourcing industry, Debi and her team at IAOP work together to ensure that outsourcing professionals have the resources they need to create meaningful partnerships and achieve impactful business results.
Join us and discover how the future of outsourcing is being driven by collaboration, what outsourcing may look like post-pandemic, and how IAOP is creating a framework for professionals to follow on OneTAKE Live!