Ian Barkin talks emerging technology, digitization, the future of work and more.
How to Lead Digital Transformation Through Change Management
Ian Barkin, SYKES’ Chief Strategy and Marketing Officer, is an innovator and a transformational leader. Prior to this role, he co-founded Symphony Ventures — a consulting, implementation and managed services firm specializing in intelligent automation (IA) and robotic process automation (RPA) — which was acquired by SYKES in 2018. Always at the forefront of innovation, Ian was among the first to focus on trends like the Internet of Things (IoT), supply chain BPO and user experience design. He earned undergraduate degrees from the London School of Economics and Political Science and Middlebury College, and an MBA from the MIT Sloan School of Management.
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