SYKES’ purpose-driven strategy of “helping people, one caring interaction at a time” has enabled the organization to become an industry leader in providing the highest-quality customer interactions. Discover how we stay ahead of the consumer trends curve to continue delivering compassionate engagements on behalf of our brand partners.
Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms — effectively engage customers at every touchpoint of the customer journey. Our complete service offering helps clients acquire, retain and increase the lifetime value of their customer relationships through cost-effective solutions that enhance the customer service experience, promote stronger brand loyalty, and foster high levels of performance and profitability.