Lynn Loefgren is the Senior Vice President of Global Operations at SYKES. She was promoted to the role in 2014 and oversees the global business for the company’s telecommunications vertical. Lynn applies a unique blend of expertise in leadership, management, and vision necessary for driving profitable growth and enabling operational excellence. Lynn’s ability to innovate, solve problems, drive customer value and develop talent has helped establish SYKES as a global leader.
Lynn began her work at SYKES in 2004, at which time she held the role of Global Senior Director, managing several telecommunication accounts. In her role, Lynn strived to produce significant business results for SYKES, measured in financial performance, customer satisfaction and loyalty, market share, and productivity. Later she became Vice President of Global Accounts, and more recently she held the position of Vice President of Major Markets. Throughout her service to SYKES, Lynn’s strong commitment to exercising an innovative approach to business problems and her aptitude for partnering cross-functionally have reshaped and elevated the role of the telecommunications vertical at SYKES.