Lawrence Zingale
EVP & GM, North America & EMEA
Lance Zingale has been an integral part of Sykes Enterprises, Incorporated’s executive team for over a decade, having joined the company in January 2006 as Executive Vice President, Global Sales, and Client Management. In his current role as Executive Vice President and General Manager of the company, Lance oversees SYKES’ North American and EMEA businesses. A native of Westfield, New Jersey, Lance received his Master of Business Administration with specialization in marketing from Lehigh University and a Bachelor of Arts degree in economics from Allegheny College. He began his career with AT&T, where he worked for nearly 20 years. During his tenure with the international telecommunications firm, he rose through the ranks within the sales, marketing and operations departments. At AT&T, Lance held management positions in marketing, operations and customer care. Prior to joining SYKES, he served as Executive Vice President and Chief Operating Officer for a call center management company headquartered in Colorado. Deeply committed to giving back to his community, Lance served as a member of the board for the National Industries for the Blind, a nonprofit based in Washington, D.C., for almost 10 years. This organization focuses on working with the blind to create opportunities for economic and personal independence. In 2011, he was Event Chairman of the 22nd Annual Tampa Signature Chef’s Event benefiting the March of Dimes, a nonprofit organization that funds research to end premature births and birth defects. Since 2010, Lance has served as Executive Sponsor of SYKES’ United States team in the American Heart Association’s Heart Walk campaign, which funds research to end heart disease and strokes. He is an ongoing member of American Heart Association’s Heart Walk cabinet. Lance also serves as Chairman of the Board of Trustees of the Academy of the Holy Names, an elementary and college preparatory high school in Tampa, Florida.