April 27, 2017
When Should Insurance Companies Use Licensed Agents Over Brokers?
If you’re like most insurance agencies, you’re probably always on the lookout for new ways…
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We understand the obstacles facing our Financial Services clients. Whether the challenges stem from difficulties in delivering effective marketing and portfolio management to abiding by complex and changing regulatory compliance mandates, we provide proven solutions that revitalize customer confidence while reducing your costs of doing business.
FINANCIAL SERVICES
Segments
Whether it’s saving for college, buying a first home or looking for the best credit card to finance a retirement vacation – we understand the needs and concerns of today’s savvy banking customer: Security, privacy and efficient self-service. Learn more about our credit card, retail banking and mortgage services.
FINANCIAL SERVICES
Business Process Expertise
SYKES provides a variety of financial services to leading credit card companies, mortgage banks and investment firms. Learn why these top financial institutions trust us to help minimize fraud risk, increase revenue, reduce operating costs and create a remarkable customer experience.
FINANCIAL SERVICES
Industry Issues
Today’s financial services providers face a highly-competitive landscape marked by strict regulations and wary customers who are here today and gone tomorrow. We provide customer service programs designed to help you comply with regulations while reducing costs, promoting loyalty and building your brand.
July 14, 2016
Bank Customer Satisfaction Improves – But You Can’t Afford to Shift Focus Yet
Author: Kirsten Jepson, Senior Director, Product Marketing “I’m not dead yet,” cries the old man…
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March 2, 2016
New Trends in Customer Service Metrics: Making the Shift
As financial services institutions attempt to move closer to customers to improve their experience and…
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If you have a question or would like more information about our comprehensive customer engagement services, we can help. For immediate assistance, call us at +1 800-867-9537.
