Call us chameleons. Call us sponges. Or simply call us passionate. The point is, we have a comprehensive, complex, and nuanced understanding of every vertical we serve.
Decades of experience, experimentation, and deep vertical expertise have translated into real business results for our clients.
Working in partnership with the world’s leading brands, we provide solutions that improve the customer experience, increase retention, maximize every touchpoint, and identify opportunities for efficiencies and cost optimization.
From getting fast rate quotes to effortless application and claims processing, today’s insurance customers expect highly responsive service delivered the way they want — whether online or by speaking with a licensed agent. That’s why leading property, casualty, life, and health insurance providers rely on SYKES to meet their evolving customer-service needs, and achieve the highest renewal and satisfaction rates.