SYKES is a company founded in 1977 by John Sykes in the United States with headquarters in Tampa, Florida and is one of the biggest companies in the world that supplies customer service solutions. All SYKES Employees are expected to maintain high personal and professional standards of conduct and integrity.
SYKES serves its clients through two geographic operating segments: the Americas (United States, Canada, Latin America and Asia Pacific) and EMEA (Europe, Middle East and Africa). SYKES also provides various enterprise support services in the Americas and fulfillment services in EMEA, which include multi-lingual sales order processing, payment processing, inventory control, product delivery and product returns handling.
It’s about location. At SYKES, as a global company, we maintain a competitive advantage by providing a great working environment at locations strategically placed around the world.
SYKES Budapest was founded in 1999 as the first call center in the Central-Eastern European region. The operation started with just a few employees but through hard work and dedication we have grown to have a significantly larger and stronger team. We serve our clients in the fields of IT, telecommunication and multimedia by providing multi-channel customer support in over 16 different languages.
Our mission is to make our clients more efficient and more profitable while improving loyalty to their company brands.
SYKES seeks to set the global standard for delivering value-based customer contact management solutions tailored to the unique needs of our clients.