The Right Technology

We provide a comprehensive suite of telehealth services and tools such as contact centers, helpdesks, live chat support, Interactive Voice Response/Recognition (IVR), text, email, web sites, remote monitoring, and social media.

Financial and Insurance

For over 50 years we have provided highly valued customer retention solutions and growth strategies to some of Canada’s largest financial and insurance organizations.

Automotive

Since 1989, we have helped maximize vehicle owner satisfaction and strengthen customer loyalty by providing roadside assistance under OEM new car and extended warranties for over 64% of all new vehicles sold in Canada. We also provide private-labeled programs, dealer inspection programs, and branded finance & insurance-related services, ensuring consistent, seamless, exemplary service throughout North America.

Workplace Solutions

We believe that healthy employees are motivated and highly productive employees. Which is why we deliver an integrated suite of solutions to help people stay happy and healthy at work. Healthcare solutions like various types of counseling, a virtual company nurse, employee assistance programs, and attendance support programs. Stakeholder agnostic, our solutions work just as well when sponsored by the employer, a union or a third party such as an insurance company.