Live Chat Support Services

SYKES Chat is chat done properly, providing comprehensive, cost-effective global customer chat support. It takes customer interaction on your website to a whole new level, delivering customer-convenient sales and service support just where it’s needed while they browse.

  • An operational framework that is designed specifically for chat programs
  • Specialized customer service chat agents that have unique skill sets defined by our program for optimal results
  • Scalable across team size, global coverage, and multilingual capabilities
  • Actionable analytics pinpointing trends, opportunities, and performance metrics
  • Ongoing optimization as chat capabilities and best practices continue to evolve
  • Chat platform-independent, with options to include chat technology
  • Integrate customer support in chat with other digital and non-digital channels

Contact us today to discover how SYKES Chat can give your company the competitive advantage in chat support.