Chat support from SYKES that delivers on your company’s customer experience promises

LIVE|Edge is chat done properly, providing comprehensive, cost-effective global customer chat support. LIVE|Edge takes customer interaction on your website to a whole new level, delivering customer-convenient sales and service support just where it’s needed while they browse.

  • An operational framework that is designed specifically for chat programs
  • Specialized customer service chat agents that have unique skill sets defined by our program for optimal results
  • Scalable across team size, global coverage, and multilingual capabilities
  • Actionable analytics pinpointing trends, opportunities, and performance metrics
  • Ongoing optimization as chat capabilities and best practices continue to evolve
  • Chat platform-independent, with options to include chat technology
  • Integrate customer support in chat with other digital and non-digital channels

Contact SYKES today to discover how LIVE|Edge can give your company the competitive advantage in chat support.


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If you have a question or would like more information about our comprehensive customer engagement services, we can help. For immediate assistance, call us at +1 800-867-9537.

Discover how SYKES customer engagement solutions can help your business grow!

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