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Apply Now for a Customer Service Job at SYKES

At SYKES Wilhelmshaven you are the voice of our clients. From finance to telecommunication and consumer goods, SYKES offers a wide range jobs. We can definitely offer you the project that suits your talents. Whether you’re looking to work full-time or part-time, SYKES Wilhelmshaven is the perfect place to start your customer service career. We look forward to receiving your application!

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Employee Discounts

SYKES employee discounts allow our team to save in various areas such as leisure, travel, fitness, fashion and technology.

Flexible Work Hours

At SYKES Wilhelmshaven, you decide how much you want to work: 20, 25, 30, 35 or 40 hours a week.

Health Management

Whether you want to replenish your vitamin levels on our weekly fresh fruit day, relax in the massage chair during your break or measure your strength at sporting events – our versatile health management makes it possible.

Travel Allowance

For distances above 20 kilometer, you will receive a travel allowance from us.

Seasonal Events

A good job requires a good reward. We frequently surprise our team with seasonal events.

Internal Training Programs

Your personal growth is important to us. We offer internal training opportunities to enable you to start your career in customer care.

Career Opportunities

We offer diverse positions, and, thanks to our flat hierarchy, you always get the opportunity to advance your career.

Free Parking

We have a large parking lot directly on the company premises for you to park your vehicle safely, conveniently and free of charge.


SYKES is also looking for new employees in the current situation. To protect everyone, however, we have completely digitalised our application process.

Here we have put together some tips for you on what you should consider during a virtual job interview.


From commerce to tech, our SYKES Wilhelmshaven positions are extremely diverse. Almost all positions can be filled full-time or part-time, so there is definitely a job that suits your interests and needs. SYKES Wilhelmshaven is waiting for you. Apply now and start your customer service career today.

Job Title
VacancyHome Office / Mobilfunkbereich / Call Center Agent/ kaufmännisch / Inbound / (m/w/d)
LocationWilhelmshavenWork from Home
Closing Date24/02/2023
VacancyHome Office / Deutsche Glasfaser / Call Center Agent / Inbound / (m/w/d) 27.02.2023
LocationWilhelmshavenWork from Home
Closing Date17/02/2023
VacancyJunior Verkäufer – Deutsche Telekom in Bielefeld (m/w/d)
Closing Date30/06/2023
VacancyJunior Verkäufer – Deutsche Telekom in Lübeck (m/w/d)
Closing Date30/06/2023
VacancyJunior Verkäufer – Deutsche Telekom in Paderborn (m/w/d)
Closing Date30/06/2023
VacancyHome Office / Bankenbereich / Call Center Agent / kaufmännisch / Inbound / (m/w/d)
LocationWilhelmshavenWork from Home
Closing Date10/02/2023


SYKES Wilhelmshaven does not only offer a wide array of customer service jobs. Many different supporting roles are necessary to ensure that our customer service representatives can focus on providing excellent customer service. Our IT department is responsible for the technical requirements, while team managers handle specialised topics. The HR department and management are responsible for administrative tasks and are in constant contact with our clients. Thanks to our flat hiararchy, it is possible to build a real career at SYKES. We train our employees and help them on their path to personal and professional growth. Would you like to start your career and benefit from multiple career opportunities? Then find out today about our SYKES Wilhelmshaven job offers and take the first step toward your SYKES career. We look forward to receiving your application!

Different Job Opportunities


A full-time position comprises a 40 hour work week.


We offer various shift and schedules for our part-time employees. You can choose to work 20, 25, 30 or 35 hours a week.

Student jobs

A part-time job with approx. 20 hours per week is perfectly suited for working students. Total weekly work hours may be optionally increased upon the working student’s request.


Have you ever thought about working from home? If so, then you should consider SYKESHome. At SYKESHome you have a job that fits your daily routine. Whether you’re seeking to improve your work-life balance or simply wish to have more to take care of your family or loved ones, SYKESHome will be the right choice for you.

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Frequently Asked Questions

Do I have to make sales at SYKES?

Sales are a part of our service portfolio at SYKES Wilhelmshaven but not in all accounts. We manage different projects, each with a different focus, with or without sales opportunities. You can be sure to find a project that fits your interests. Do you enjoy selling? Then apply for one of our sales accounts where you will be handling inbound contract optimizations. Customers call you to find out about new products and you earn a little more on average through commissions. Selling contracts isn’t your thing? No problem, just pick a project with no sales requirements.

Do I have to conduct surveys on the phone or win new customers at SYKES?

SYKES works only with big and well-known brands. We only do serious business. We provide commercial or technical support and answer incoming requests from our clients’ customers. The industry term for our services is ‘inbound support’.

How long does it take for me to get feedback on my application?

Usually, we get in touch with applicants within a week. If the application volume is particularly high, it may take longer. However, you can contact us by phone for any questions about our job offers or your application. Reach us Monday to Friday from 8:00 to 18:00 at 0800 130 700 6.

Can I apply without work experience?

Call center experience is an advantage, but not a prerequisite for employment. Our new employees receive an extensive training by our experienced trainers before they answer their first call.

Do I have the opportunity to work in my home office?

SYKES is one of the largest home worker employers. In Germany, we have more than 300 colleagues who work from home through SYKESHome. However, it is not possible to work a few days from home and the rest of the time at our call center. If you are interested in a job in the home office, visit the SYKESHome website.


How long is my employment contract limited?

Our employment contracts are initially limited to one year. However, as our employees who have been with us for more than 20 years will attest, we are definitely interested in a long-term commitment.


Discover your potential, learn new skills and have fun at work. Apply now to get started!

For further questions, we look forward to hearing from you:


Sykes Enterprises Support Services B.V. & Co. KG

Roffhausener Landstraße 18d
26419 Schortens-Roffhausen
+49 (0) 4421 – 973 0

Would you like to know more about our vacancies or have questions about our application process? We look forward to your call: +49 (0) 800 – 130 700 6.

Alternatively, you can also send us an e-mail at: