OUR NEWEST AND MOST MODERN SITE

Enjoy Diverse Career Opportunities at SYKES Solingen

At SYKES Solingen our colleagues work for Huawei and Klarna. They look after customers through the phone, by e-mail and on social media; and experience all the important innovations first-hand. Find out about our current SYKES jobs and start your customer service career with us.

Apply Now

VALUES & BENEFITS

Employee Discounts

Thanks to our numerous cooperating partners, you can receive discounts in leisure, travel, fitness, fashion and technology.

Flexible Schedules

At SYKES Solingen, you work as much as you want: 20, 25, 30, 35 or 40 hours a week.

Health Management

In addition to a weekly fresh fruit day, we also offer sporting events where our employees can compete.

Seasonal Events

At SYKES, we not only place value on common activities, such as breakfasts or barbecues, but we also surprise our team with small holiday promotions.

Internal Training Programs

We support our employees’ personal growth and provide them with various training opportunities for a kick start in a customer service career.

Career Opportunities

Our job vacancies are diverse and thanks to a flat hierarchy, our employees always have the opportunity to further develop and pursue the career path that suits their talents.

Bike Leasing

We offer you the opportunity to lease a type of bicycle tailored to your needs as a company vehicle.

Tax-free Voucher Card

With our tax-free voucher card, you can pay at over 500 partners online or in store.

CURRENT NOTE!

SYKES is also looking for new employees in the current situation. To protect everyone, however, we have completely digitalised our application process.

Here we have put together some tips for you on what you should consider during a virtual job interview.

OPEN POSITIONS

At SYKES Solingen we tailor our jobs to be compatible with your life. Are you a student? Great! You can apply for a student job for 20 hours a week, so you can combine your work with school. Are you taking care of your children but would like to earn something extra? No problem! All of our jobs are available as full-time and part-time. Check out our latest SYKES Solingen jobs and start your customer service career here! We look forward to receiving your application.

Human Resources Specialist (w/m/d) Schwerpunkt Mitarbeiterbetreuung

Für unseren Standort in Solingen suchen wir zum nächstmöglichen Zeitpunkt in Vollzeit einen Human Resources Specialist (w/m/d) mit dem Schwerpunkt in der Mitarbeiterbetreuung. Deine Aufgaben: Beratung von Führungskräften in allen personalrelevanten Fragestellungen Ansprechpartner für Mitarbeiter*innen Regelmäßiger Austausch mit Führungskräften und...

wird im Vertragsgespräch besprochen
Posted 22/09/2020
Solingen, Germany
Apply Now

Klarna / Kundenberater (m/w/d) / kaufmännisch / Inbound (SOL)

SYKES geht den virtuellen Fortschritt mit, sodass wir nun den kompletten Bewerbungsprozess per Videokonferenz umsetzen! Dazu benötigen Sie bloß Ihren PC oder Laptop mit Internetanschluss, sowie ein Headset. Für unseren Standort in Solingen suchen wir ab sofort Kundenbetreuer (m/w/d) im...

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Posted 22/09/2020
Solingen, Germany
Apply Now

Klarna / Kundenberater (m/w/d) / kaufmännisch / Inbound (SOL)

SYKES geht den virtuellen Fortschritt mit, sodass wir nun den kompletten Bewerbungsprozess per Videokonferenz umsetzen! Dazu benötigen Sie bloß Ihren PC oder Laptop mit Internetanschluss, sowie ein Headset. Für unseren Standort in Solingen suchen wir ab sofort Kundenbetreuer (m/w/d) im...

-
Posted 22/09/2020
Solingen, Germany
Apply Now

Klarna / Kundenberater (m/w/d) / kaufmännisch / Inbound (SOL)

SYKES geht den virtuellen Fortschritt mit, sodass wir nun den kompletten Bewerbungsprozess per Videokonferenz umsetzen! Dazu benötigen Sie bloß Ihren PC oder Laptop mit Internetanschluss, sowie ein Headset. Für unseren Standort in Solingen suchen wir ab sofort Kundenbetreuer (m/w/d) im...

-
Posted 22/09/2020
Solingen, Germany
Apply Now

CAREER OPPORTUNITIES AT SYKES SOLINGEN

SYKES Solingen is our newest and most modern location in Germany. Our flat hierarchy ensures a great start to a customer service career. We strive to provide you an environment where you can develop both personally and professionally. Our in-house development programs prepare colleagues for new positions and give them useful trainings to help them further develop their talents. Thanks to our flexible work schedules, you get to choose the amount of hours you work per week. Between 20 to 40 hours per week, almost anything is possible. This makes our customer service jobs suitable for both full-time and part-time employment. You decide which model best suits your everyday life. Also, ideal for students who would like to combine work with education. Apply today! We look forward to meeting you in person and welcoming you to our office.

You can find all of our SYKES Solingen vacancies in our applicant portal.

DIFFERENT JOB OPPORTUNITIES

Whether looking for a full-time or part-time job, SYKES Solingen is the right choice for you. A full-time job includes a 40 hour work week. If you want to work part-time, you can choose to work between 20, 25, 30, 35 and 40 hours. Would you prefer to work from home? Then we can recommend a career at SYKESHome to you.

SYKESHOME GERMANY

In addition to our vacancies at one of our five locations in Germany, you can also opt to work from home. Working from home lets you seemlessly adapt your job to your life. For an ideal work-life balance, apply to SYKESHome today!

Learn More

FAQ

Frequently Asked Questions

Do I need vocational training for the job?

For some years now, there is a vocational training for becoming a service specialist in dialogue marketing. It is advantageous but not a prerequisite for us since you will receive extensive training at the beginning of your career at SYKES.

Do I need to make sales?

At SYKES Solingen we oversee various projects. Surely, we have a project right up your alley. If you enjoy making sales, we recommend one of our sales accounts. Through commissions you earn on average a little more. If you prefer, you can also work for projects where making sales is not required.

Do I have to conduct surveys on the phone or attract new customers at SYKES Solingen?

SYKES works only with big and well-known brands. We only do serious business. Our employees provide commercial or technical support and answer incoming requests from our clients’ customers. The industry term for our services is ‘inbound support’.

Can I also work from home?

We have more than 200 colleagues who conveniently work from home through SYKESHome and adapt their job to their everyday life. However, working from home has certain requirements and is only possible in special projects.

How long is the training period and will I be paid for it?

The duration of our trainings varies from project to project. So unfortunately, there is no general answer to the first question. However, the training takes place during your working hours, so you will receive your regular salary during your training.

Do I have to be on the phone the whole day?

In many projects, our employees also process written inquiries that are sent via letter, chat or social media.

What is the duration of the employment contract?

For the time being, our employment contracts are limited to one year. However, we are interested in a long-term commitment, so there is unlikely to be anything to go against the renewal of a contract.

Start Your SYKES Journey Today

Discover your potential, learn new skills and have fun at work. Apply now to get started!

For further questions, we look forward to hearing from you:

Sykes Enterprises Solingen GmbH Co. KG

Schorberger Str. 66
42699 Solingen
+ 49 (0) 234 – 539 8000
Solingen@sykes.com