The Sykes Enterprises GmbH, Bessemerstr. 85, 44793 Bochum (“SYKES”) collects and processes data related to the operation of this site and certain personally identifiable information. We use this information as described in more detail below only for the operation of the site. The use of our website is usually possible without providing personal information. The collection of any personal data (eg. name, address or email addresses) is done on a voluntary basis and only for the purpose for which you have given us your data (for example, processing of an application for a job). This data will not be disclosed to third parties, unless you have expressly consented to such disclosure.

Use of external service providers

For certain activities related to our site, we employ external services to data processing (eg. data centers). These service providers process the data exclusively according to our instructions, are thus also bound by this privacy policy and are checked by us. The service provider must not use data for their own purposes will be collected and processed within the framework of this website.

Your Rights

According to the European General Data Protection Regulation you have a right to access information stored about your data, and a right to rectification, blocking or deletion of this data.

Google Analytics

If you have given your consent, Google Analytics, a web analysis service of Google Ireland Limited (“Google”) is used on this website. The use includes the “Universal Analytics” operating mode. This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus analyze a user’s activities across devices.

Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users interact with the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, Google will reduce your IP address within Member States of the European Union or in other states party to the Agreement on the European Economic Area beforehand. We would like to point out that on this website Google Analytics has been extended to include IP anonymisation in order to ensure anonymous collection of IP addresses (so-called IP masking). The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. For more information on terms of use and data protection, please visit or

Purposes of the Processing

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website and Internet use.

Legal Basis

The legal basis for the use of Google Analytics is your consent in accordance with Art. 6 para. 1 lit. a GDPR.

Recipients or Categories of Recipients

The recipient of the collected data is Google.

Transfer to Third Countries

Personal data will be transferred to the USA under the EU-US Privacy Shield on the basis of the European Commission’s adequacy decision. You can download the certificate here.

Duration of Data Storage

The data sent by us and linked to cookies, user-identifiers (e.g. User-IDs) or advertising-identifiers are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.

Rights of the Persons affected

You can revoke your consent at any time with effect for the future by blocking the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functionalities of this website to their full extent.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the Browser Add-on. Opt-out cookies will prevent future collection of your data when you visit this website. To prevent Universal Analytics from collecting data across different devices, you must opt-out on all systems used. If you click here, the opt-out cookie will be set: Disable Google Analytics