JOIN OUR INTERNATIONAL FAMILY
We have a unique working culture and truly international teams working together. Join our SYKES family in Turku!
BUILD YOUR CAREER
Step into a multinational working place and build your career within the company. SYKES Finland offers opportunities work, learn and grow.
MOVING TO FINLAND
We support and help the employees to get a great start when moving to Finland. Learn more about the relocation package and benefits, and start the adventure of your lifetime!
SYKES TURKU
230
Employees
7
Languages
19
Years in Finland
OUTSOURCING
SYKES Finland is working within the Business Process Outsourcing, and therefore you most likely have unknowingly already spoken with one of our employees. We are providing technical support and customer care for many leading companies. We have operated in Finland since 2002.
CUSTOMER EXPERIENCE
Our goal is to provide customers with exceptionally successful customer experiences with their own languages. We always aim to ensure they will have an answer to their questions within the first contact. Our purpose is to help people, one caring interaction at a time.
SYKES FAMILY
SYKES Finland is a stable employer with truly international, youngish and friendly personnel – together we are an SYKES Family. We have employees from the Nordic countries like Denmark, Norway and Sweden. Start your adventure in Finland and become a part of the international team.
BENEFITS
Would you like to be part of a successful company that has been helping customers in Finland for almost 20 years? We offer a competitive compensation package and exciting career opportunities. Come grow with us!
Wellbeing at work
We support employees wellbeing at work with many ways. E.g. They have free work healthcare at a private medical center. Employees have also a possibility for a massage during the paid working hours or spend their breaks relaxing in one of the silent rooms. We support their culture or sport activities by uploading money to ePassi-system.
Events and competitions
We organize several events and competitions during the calendar year. We consider the holidays and remember the staff on special days. You can also enjoy a refreshing break with free coffee, tea and fruits every working day.
Paid training
Employments starts with a thorough training to the work and tasks. Get paid since day one of your training. Continue developing your skills while working at SYKES.
Bonuses
SYKES Finland offers a monthly based fixed salary according to the collective agreement, and in addition to your base salary you have an opportunity to earn bonuses.
#sykesgivesback
Spend a completely different working day while taking part in the community work. We always find the way to help people.
Relocation package and bonuses
We help and support financially and practically the employees who are moving to Finland and work for us. We also help with administrational matters and with accommodation.
OPEN POSITIONS AT SYKES FINLAND
Looking for a full-time, part-time or a student job? Check out below if there is a position that suits you. Or visit our applicant portal to view all our vacancies.
Ref
Vacancy
Location
Closing Date
Reference91154
VacancyFinnish Speaking Technical Support Specialist
LocationTurku
Closing Date21/03/2021
Reference91106
VacancyNorwegian Speaking Technical Support Specialist
LocationTurku
Closing Date18/04/2021
Reference91108
VacancySwedish Speaking Technical Support Specialist
LocationTurku
Closing Date21/03/2021
Reference91114
VacancyDanish Speaking Technical Support Specialist
LocationTurku
Closing Date21/03/2021
MOVING TO FINLAND
Moving to another country can seem like a big step, and we want to be supporting this exciting new phase in your life. We help with administrational matters and finding an apartment. You also get support from your members – they have taken the same step before. The teams have members from many countries and nationalities. English is our corporate language, so studying Finnish is by no means necessary. Learn more about what to consider when moving to Finland.
THE CITY OF TURKU
Turku is located in the southern part of Finland and is the oldest city in the country. Turku is an enthusing mix of new and old, modern and ancient, and offers something to everyone. This vivid and international university town of about 200,000 inhabitants is famous for its stunningly beautiful archipelago and vibrant cultural life. The city has excellent transport connections not only to other parts of Finland but also by air, train and ferries to other Nordic countries and Europe. Our office is located in the heart of Kupittaa technology park, close to the city centre. Learn more about what the beautiful city of Turku has to offer.
FAQ
Frequently Asked Questions
1. What are your language requirements?
To work at SYKES Finland, you would need to be native in one of the Nordic languages and fluent in English. We provide Customer service mainly in Swedish, Danish, Norwegian and Finnish.
2. Do I get any training before interacting with customers?
Yes. The length of training varies by account. During the training, you will accomplish a good basic knowledge of ensuring the customer experience, and your skills will be further deepened alongside the work. You will get a normal monthly salary during the training period.
3. What is the best thing about working at SYKES?
The best things at SYKES Finland is our working culture, team spirit and all the fun you can do with your team members! And last but not least, the possibility to grow both personally and professionally.
4. How do I get an apartment when moving to Finland?
We accommodate you in the hostel or hotel for a short time while you are searching for an apartment. Usually, employees find an apartment within a few weeks. We will also help you with searching for the apartment.
5. Do you have any career possibilities?
Yes, we do! The accounts and teams are constantly growing, which means that we always need more personnel to work as a Team Leader or in other roles. And at SYKES Finland, we always look internally first.
SYKES Family
Our unique working culture
For us, the SYKES Family means people, that as a team works together and cares for each other. It also means a working place where you can be yourself, and you have the opportunity to grow. You can build your career inside the company – take a fresh start in a new business field or deepen your previous skills.
Our purpose is to help people, one caring interaction at a time. We help the customers, our clients and each other. We work hard, but still want to keep the working atmosphere relaxed, friendly, humorous and open minded.
Do you shine in communications and are you a customer service minded person? Start to build your career and join the SYKES Finland family now!
Would you like to work in a company that values growth?
Are you a solution-oriented person who is passionate about service and wants to work on creating the best customer experience?
We look forward to meeting you.
Apply now or contact us directly at:
