Customer Support Services in Australia
Fact Sheet

Customer Support Services in Australia

Your Trusted, Domestic BPO Partner

Unforeseen events can disrupt even the savviest organizations. Fortunately, Australia has a tier-one customer experience BPO right at home. When your business needs a partner nearby, SYKES Australia is there to help you grow.

Why partner with SYKES?

We’re here.
Since 2010, we’ve been delivering unmatched support from our three locations in Maitland, Rhodes and Varsity Lakes. Our state-of-the-art centers house teams of experienced agents ready to provide unparalleled service and customer experiences.

We’re equipped.
The world’s leading brands trust us to manage their most valuable brand asset — their customer experience. We don’t take that responsibility lightly, which is why we employ the best teams, technology and tools to make every interaction as frictionless as possible.

We’re flexible.
Our centers across the APAC region are staffed by more than 18,000 agents—with a significant onshore presence here in Australia—giving you the freedom to scale up or down, depending on your needs. We also have access to SYKESHome, an entire network of work-at-home agents that gives you access to a geographically unlimited talent pool.

We’re ready.
In an uncertain world, you can be certain that SYKES Australia will be there for you. Discover our capabilities by downloading the Australia fact sheet.

SYKES Australia specializes in a wide range of industries, including:

  • Financial Services & Insurance Technology
  • Telco
  • Consumer Electronics
  • Emerging Industries
  • Fintech …and more

Have questions or want to learn more about how SYKES can support your organization? 
Contact: Lachlan Maxwell
Managing Director, Business Development, Australia & Southeast Asia
Mobile +61-410-220-814 | Email: lachlan.maxwell@sykes.com