Social Media & Customer Experience (CX): Customer Support & Beyond
Fact Sheet

Social Media & Customer Experience (CX): Customer Support & Beyond

Social media is a key component in the digital CX ecosystem. Consumers now turn first to this ever-changing, ever-growing space to communicate with and about brands. That’s why it requires expert management and consultation to give customers the best possible social media brand experience. Learn more about SYKES’ multilingual social media CX solutions.