Egypt’s well-educated talent pool has enormous potential, drawing on their phenomenal language abilities that stem from their Arabic-based native language to learn other European languages, often without an accent. In addition to the loyalty and hard-working nature of the community, most employees are eager to develop their job at SYKES Egypt into a career.

Prior to launching operations in Egypt, SYKES had a strong footprint in the business process outsourcing (BPO) technology sector in Europe, serving clients in almost all European languages. In order to expand offerings with multilingual capabilities while maintaining effective infrastructure at competitive a price, SYKES opened a new operation in Egypt in 2010.

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