Expand the Capabilities of Your Digital Workforce

As a Blue Prism Certified Gold Partner in Capability and Delivery, SDS is trusted by organizations around the world to optimize and scale their Intelligent Automation programs. Partner with SDS to fully expand the Blue Prism intelligent automation capabilities of your workforce.

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Why Partner With SYKES Digital Services?

As a gold capability and delivery provider, with more than 200 Blue Prism certifications, we help enterprises maximize the value of their Blue Prism automation programs through strategic guidance and best practice insights. 

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We Deliver Results our Clients are Proud of

2M

Hours Automated in
3 Years

20x

Increase in the Number of Automated Transactions YOY

500%

ROI Over
3 Years

89%

Reduction in Report Handling Time

Proven End-to-End Capabilities Across ​All Parts of Your Automation Journey

Expert Future of Work Practitioners focused on value-driven automation alongside you and your enterprise​

From Automating Tasks to Empowering People, We Supercharge Your RPA

Contact Center &
Front Office Automation

Leverage your Blue Prism software in combination with Service Assist and SYKES’ contact center experience to automate your front office and level up your customer experience.

Intelligent Automation
Strategy

Develop an automation strategy in line with organizational objectives. And benefit from our in-house tools for Blue Prism to attain digital transformation at scale.

RPA & IA
Implementation

Take advantage of flexible deployment options and our in-house tools to transform the future of work and your business.

Process
Discovery

Understand your workforce’s user story, discover pain points in your business operations, and leverage process discovery to accelerate development. 

Custom Advanced Blue Prism Training

Empower your workforce with custom curriculums for Blue Prism’s core RPA software, reducing time to competence.

Pipeline Management and Targeting

Deploy data to locate process pipelines and prioritize automation targetsManage your pipelines with agility to achieve transformation KPIs. 

CoE & Target Operating Model Design

Leverage a federated or centralized Center of Excellence and enable your team to develop and sustain your RPA capabilities throughout your enterprise.

Document
Understanding

Record radical efficiencies and better business performance by integrating Blue Prism’s Decipher IDP into your existing automation and your RPA program. 

Software Upgrade
Methodology

Avoid disruption and safeguard your project’s timelines and productivity with Blue Prism’s proven software upgrade methodology. 

Blue Prism
Assistant Chatbot

Expedite robot management actions using Symphony’s Assistant Chatbot and deliver efficiencies at scale. 

Jordan Bradford

Blue Prism Practice Lead

“Automation is no longer just about RPA; at SDS we strive to deliver high-quality Digital Transformation services by working closely with clients to understand their processes and customer journeys, then utilizing Blue Prism and complementary technologies to enhance and transform the end-to-end.

SDS and Blue Prism have had a long-standing partnership dating all the way back to 2015 and as a certified Gold Delivery and Gold Capability partner, we have a wealth of experience and expertise in the Blue Prism product suite and across multiple industries.”

Accelerate Along the RPA Learning Curve

Introducing Blue Prism

In this course, Marchela Bozhilova shares key foundational Blue Prism knowledge enabling you to build your own automated processes. The curriculum is designed to guide you through the building components of a process at each stage. By the end of the course, you will have learned to build an end-to-end automated process.
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RPA, AI & Cognitive Tech for Leaders

To successfully lead your team in this new world of work, you need to understand the digital operations landscape, and how you can effectively apply it across your company. In this course, Ian Barkin shows how to filter out the noise, properly set expectations, and prepare your organization for a smooth digital transformation journey.
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SYKES Digital Services Recognition & Ecosystem​

Best Practice and Implementation Partner Award

Corporate Response to Covid-19 Award

#1 in Delivery
of Value

Leading Service Delivery
Automation (SDA) Providers


…and many more​

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We build custom solutions tailored to solve your business problems.