SYKES Digital Services

Resources and Webinars

Get our latest take on disruptive technology and The Future of Work. Leverage our free resources and watch our webinars.

Webinar

Webinar: UiPath Process Mining

January 6, 2021
The biggest automation challenge for most companies is knowing where to start and how to scale. Many fail to realize the value of their programs because they qualify the wrong processes. While automation is indeed the driving force behind successful digital transformation programs, process mining is what fuels it. 

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Webinar

Webinar: Employee First CX Automation Strategy

December 9, 2020
Mobile-first, digital-first, AI-first and automation-first mindsets have shaped the customer experience agenda for years, but now have their burning platform for real change.

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Webinar

Webinar: Deploying IA at Scale to Drive Organizational Change at Nokia

October 26, 2020
Intelligent Automation (IA) adoption has exploded in recent years — however few organizations have achieved the type of enterprise-wide, at scale deployment that results in meaningful digital transformation.

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Webinar

Webinar: Intelligent Automation … From Response to Reinvigorate

October 26, 2020
SYKES Digital Services has identified a number of driving forces for transformation, including setting customer expectations, margin and pricing pressure, market disruption, and more.

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Webinar

Webinar: Driving Employee Engagement with a Digital Workforce

October 26, 2020
This webinar brought together a range of experts in the field to discuss some of the emerging digital solutions to employee engagement.

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Webinar

Webinar: How FirstGroup is Delivering Sustained Value through Intelligent Automation

September 24, 2020
In this session recorded for Blue Prism World Virtual, Andy Frith from First Group and James Johnson of SYKES Digital Services will discuss how strategic deployment of Intelligent Automation drives continual transformation of digital operations

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Webinar

Webinar: Driving Efficiency & Resilience by Leveraging Intelligent Automation

September 24, 2020
Business continuity and resilience has never been more important than it is now. Companies are facing massive change and disruption due to shifts in supply and demand.

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