SYKES Digital Services

Webinars and Events

Get our latest take on disruptive technology and The Future of Work. Leverage our free resources and watch our webinars.

Webinar

Contact Center of the Future: Immersion Event

February 18, 2021
In this exclusive event, experts from SYKES Digital Services and UiPath deep-dive into how companies can achieve CX Excellence by combining the power of Intelligent Automation, Self-Service, and Data.

View webinar

Webinar

Webinar: UiPath Process Mining

January 6, 2021
The biggest automation challenge for most companies is knowing where to start and how to scale. Many fail to realize the value of their programs because they qualify the wrong processes. While automation is indeed the driving force behind successful digital transformation programs, process mining is what fuels it. 

View webinar

Webinar

Lunch with Labs with Chris Gayner

January 4, 2021
Welcome to Lunch with Labs! In this new series, our host Chris Gayner, Director of Labs and Innovation for SYKES Digital Services holds intimate discussions with leading voices in tech and business across the world.

View webinar

Webinar

Webinar: Employee First CX Automation Strategy

December 9, 2020
Mobile-first, digital-first, AI-first and automation-first mindsets have shaped the customer experience agenda for years, but now have their burning platform for real change.

View webinar

Webinar

Webinar: Deploying IA at Scale to Drive Organizational Change at Nokia

October 26, 2020
Intelligent Automation (IA) adoption has exploded in recent years — however few organizations have achieved the type of enterprise-wide, at scale deployment that results in meaningful digital transformation.

View webinar

Webinar

Webinar: Intelligent Automation … From Response to Reinvigorate

October 26, 2020
SYKES Digital Services has identified a number of driving forces for transformation, including setting customer expectations, margin and pricing pressure, market disruption, and more.

View webinar

Webinar

Webinar: Driving Employee Engagement with a Digital Workforce

October 26, 2020
This webinar brought together a range of experts in the field to discuss some of the emerging digital solutions to employee engagement.

View webinar

Webinar

Webinar: How FirstGroup is Delivering Sustained Value through Intelligent Automation

September 24, 2020
In this session recorded for Blue Prism World Virtual, Andy Frith from First Group and James Johnson of SYKES Digital Services will discuss how strategic deployment of Intelligent Automation drives continual transformation of digital operations

View webinar

Webinar

Webinar: Driving Efficiency & Resilience by Leveraging Intelligent Automation

September 24, 2020
Business continuity and resilience has never been more important than it is now. Companies are facing massive change and disruption due to shifts in supply and demand.

View webinar

Sign up today and stay up to date

Get all the top insights directly in your inbox. (no spam)