SYKES Digital Services

The Self-Service Handbook

An ultimate guide for support leaders looking to accelerate online support.

Download the eBook:

The Self Service Handbook

Why should you download it?

  • Getting self-service right isn’t easy. Only 1 in 10 customers can fully resolve their issues solely by self-serving.
  • There’s a 60% chance that your next calling customer has already looked for a resolution on your website.
  • This e-book is a practical step-by-step guide to get self-service right. Packed with the most important insights and best practices to unlock the full potential of online support.