SYKES Digital Services

RPA Bible

The RPA Bible was developed by technical and business experts from Symphony and HfS, many of which have been leaders of the outsourcing and RPA industry for decades. The technical components within this robust resource have been drawn from a series of comparison tests of top RPA tools across the most common enterprise environments.

Download the eBook:

The RPA Bible

A few key takeaways from the eBook:

  • The goal of digital transformation is what HfS Research calls the OneOffice™: An organizational structure where there are no barriers between departments, only a collection of business processes to serve the customer
  • The Triple-A Trifecta – Automation (Through RPA), Analytics and Artificial Intelligence (AI) is a C-level priority
  • RPA is the backbone of digitization in a business
  • After extensive tests of top RPA tools, we have identified eight distinct technical elements to consider for implementation