US Healthcare Report

Driving Patient Centricity Using Intelligent Automation

Blue Prism & SYKES Digital Services research report

How are US healthcare organizations embracing IA to enhance patient centricity?

US Healthcare Report

Driving Patient Centricity Using Intelligent Automation

Blue Prism & SYKES Digital Services research report

How are US healthcare organizations embracing IA to enhance patient centricity?

Why does healthcare need to think about IA now?

The US healthcare industry faces immense challenges today, and the impact of Covid is still unfolding. For this industry to recuperate – and prosper – we believe technology will need to play a vital role.

This in-depth report looks at how more than 100 senior executives from healthcare organizations across Northern America are leveraging automation to deliver better experiences for both employees and patients, and overcoming challenges along the way.

This report is relevant to leaders across all departments in the US healthcare industry.

What’s inside the report?

  • Snapshot of automation within the healthcare industry so far
  • Overview of key benefits, challenges, and aspirations for healthcare leaders with automation
  • Tangible ways to embed automation as a cultural transformation project, rather than just IT
  • Case studies and examples demonstrating IA use cases in healthcare

What’s inside the report?

  • Snapshot of automation within the healthcare industry so far
  • Overview of key benefits, challenges, and aspirations for healthcare leaders with automation
  • Tangible ways to embed automation as a cultural transformation project, rather than just IT
  • Case studies and examples demonstrating IA use cases in healthcare

Download the research report.