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Stay ahead with our eBooks, blogs, case studies, and webinars. Get our latest take on Digital Transformation, CX, Intelligent Automation, and more.
Blogs: Stay Ahead With Our Latest Insights
From transforming operations to building exceptional customer experiences.
Level up with quick reads or in-depth blogs on key technologies, digital strategies, and more.
eBooks
Driving growth, reducing costs, and improving experiences – Unlock the quick-wins with our practical How-to-Guides and Best-Practices.
Client Case Studies:
The Future of Work. Delivered.
Case study
Improving self-installations and costs reduction
Case study
Telecom Case Study
Download the telecom case study and learn how we're cutting costs while improving customer experience and effective self-service support for smartphones.
Case study
FirstGroup at a Glance
For FirstGroup, a leading transport provider, the intelligent automation journey began with leadership’s mission to be progressive and accelerate the company’s digital transformation journey.
Webinars
Watch our extensive webinars on trending topics and key technology in digital transformation.
Back to Front: Lessons Learnt in Intelligent Automation
June 24, 2021Most major brands recognize that outpacing competition requires prioritizing customer and employee experiences. As a result, the focus for many has become the contact center, ensuring that both back and front office processes are effectively, efficiently transformed.
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Masterclass in Contact Center Transformation
February 18, 2021In this exclusive event, experts from SYKES Digital Services and UiPath deep-dive into how companies can achieve CX Excellence by combining the power of Intelligent Automation, Self-Service, and Data.
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Webinar: UiPath Process Mining
January 6, 2021The biggest automation challenge for most companies is knowing where to start and how to scale. Many fail to realize the value of their programs because they qualify the wrong processes. While automation is indeed the driving force behind successful digital transformation programs, process mining is what fuels it.
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