SYKES Digital Services

Learn With Us

Stay ahead with our eBooks, blogs, case studies, and webinars. Get our latest take on Digital Transformation, CX, Intelligent Automation, and more.

eBooks

Driving growth, reducing costs, and improving experiences – Unlock the quick-wins with our practical How-to-Guides and Best-Practices.

EBOOK


The Self-Service Handbook

Improve online support: Your ultimate guide to increasing Self-Service success rates

EBOOK


The RPA Bible

Your Practical & Technical Guide to Robotic Process Automation (RPA)

Client Case Studies:
The Future of Work. Delivered.

CASE STUDY


Nokia at a Glance

Challenge: Achieve quick ROI with initial implementation while building for scale-up and proficiency.

CASE STUDY


Global Payroll Processing Firm

Challenge: Globally implement a scalable RPA program focusing on end-to-end, integrated digital process automation.

CASE STUDY


Global Food Manufacturer

Challenge: Deliver significant hours of efficiency back to the business, improve quality and reduce cycle times to benefit internal and external stakeholders.

Webinars

Watch our extensive webinars on trending topics and key technology in digital transformation.

Driving Employee Engagement with a Digital Workforce
Oct 26, 2020

This webinar brought together a range of experts in the field to discuss some of the emerging digital solutions to employee engagement.

Driving Efficiency & Resilience by Leveraging Intelligent Automation
Sept 24, 2020

Intelligent Automation (IA) adoption has exploded in recent years — however few organizations have achieved the type of enterprise-wide…

How FirstGroup is Delivering Sustained Value through Intelligent Automation
Sept 24, 2020

Intelligent Automation (IA) adoption has exploded in recent years — however few organizations have achieved the type of enterprise-wide…

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