Discover Quick Wins

Reduce Cost and Calls With End-to-End Broadband Support

Empower customers and agents with smart installation assistants, remote diagnostics and troubleshooting.

Learn More


Discover Quick Wins

Full Broadband Support

Empower customers & agents with smart installation assistants, remote diagnostics & troubleshooting.

Learn More

Trusted by 70+ Brands and 400 Million End-Users

Support for the Full Broadband Service Lifecycle

  • Reduce costs: Up to 40% of support calls deflected
  • Improve customer experience and Net Promoter Score by up to 50 points (independent client survey
  • Minimize customer effort and reduce customer churn
  • Achieve 20% reduction of No Fault Found (NFF) and equipment swaps
  • Generate revenue with targeted In-App upselling and cross-selling
Discover Quick Wins

SYKES Installation Assistant

Self-Installations Made Easy

Reducing expensive technician visits, deflecting calls, and improving customer experience – all at once – is possible. Discover how our client achieved this with the SYKES Installation Assistant.

Learn More

CLIENT EXAMPLES

Broadband and TV support

INSTALLATION ASSISTANT – GERMAN

See Example

INSTALLATION SUPPORT – DUTCH

See Example

DEVICE HELP – ENGLISH

See Example

Discover Quick Wins

We’re happy to give you a quick product walk-through and showcase how leading global brands:

  • Reduce physical samples costs
  • Improve agent productivity
  • Shorten onboarding time


Discover Quick Wins

We’re happy to give you a quick product walk-through and showcase how leading global brands:

  • Reduce physical samples costs
  • Improve agent productivity
  • Shorten onboarding time