SYKES Digital Services

Proven leaders in optimizing customer experience through focused digital transformation

Part of the SYKES Family, SYKES Digital Services is a digital transformation specialist focused on automation, self-service, insight, analytics and digital learning. Transforming how organizations serve their customers, we enable our partners to win in the digital world. We have brought together the best capabilities in the market to focus on our customer’s needs:

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  • SYKES legacy of delivering world-leading customer experiences management services
  • Symphony Ventures pedigree in delivering RPA and Intelligent Automation to transform internal and customer-facing processes
  • Qelp’s expertise in serving customers on their preferred channels, delivering world-leading customer support experiences
  • TalentSprout’s legacy of engaging and supporting employees through fundamental changes in the workplace along with leading work-at-home support and training

Revolutionize Experiences With End-To-End Transformation Capabilities

  • Partnering with world-leading brands throughout the entire transformation process, we offer more than expert advice. We envision, design, build, scale, and run complex digital programs.
  • As a Future of Work Pioneer, we enable transformation by bringing together people and technology. Continuously redefining the approaches and shaping the technologies that empower organizations to win in a digital-first world.
  • With nimble Global Delivery teams and unparalleled expertise in reimagining processes across the enterprise, we help global brands revolutionize customer experiences.

The Right Partner

The Future of
Work Powerhouse

Unparalleled access to expertise, capability & technology along with a Global Delivery team.

Unparalleled Track
Record of Excellence

300+ Successful Digital Transformation programs. Multiple industry awards and recognition.²

Rapid Time to Value
and Results at Scale

Ranked #1 for delivering value
back to clients – Independent
research by HFS.

Laser Focus on Intelligent Customer Experience

Unmatched expertise in reimagining processes across the enterprise and delivering dramatically better experiences.


We go beyond consulting. We envision, design, build, scale and run complex digital programs.

Building on our Heritage

SYKES Digital Services brings together the best of SYKES’ transformational capabilities. From Symphony Ventures, the global leader in Robotic Process Automation (RPA) and Intelligent Automation (IA) to Qelp and TalentSprout, leading the world of self-service and digital learning, respectively.

We continue to build on our unique heritage of over 40 years of innovation, customer-centricity, and excellence.

Trusted by our clients to design insightful new ways to win in a digital world, we enable meaningful and impactful intelligent customer experiences. We continue to help people, one caring interaction at a time. Because, no matter how far technology advances, people will always be at the heart of your business and ours.

Global Reach

Sykes Locations



HfS delivery
of value

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GSA digital champion
of the year

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UiPath regional
partner innovator

Blue Prism

Blue Prism implementation
and best practice leader

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Supercharge Your Workforce.
Drive Growth.

Reimagine your enterprise. Rapidly realize the value of Intelligent Automation and CX technology. Craft an agile digital strategy. Talk to one of our Digital Transformation experts.