SYKES is now part of Sitel Group®. Visit www.sitel.com for more information.

SYKES’ Eco-Sustainable Solutions Around the World

North America

Latin America

Europe, Middle East & Africa

Asia Pacific

Environmental Facts
SYKES Costa Rica, El Salvador, Edinburgh (UK), Shanghai (China), and Cebu (Philippines) locations are all partially running on renewable energy. 

Environmental Program Spotlight

Solar Panel Systems

Solar Panel Systems

In 2016, SYKES El Salvador and SYKES Costa Rica installed solar panels on their buildings as an energy-efficient measure. Since then, the sites have conserved enough energy to power more than 7,000 homes for a month.
Green Team

Green Team

SYKES U.K. established the Green Team in 2016 as an institution to positively impact the environment and community. They have introduced in-office initiatives and partnered with suppliers to reduce paper consumption by up to 67% and energy consumption by up to 39% between 2018 and 2020.
Recycling Programs

Recycling Programs

In global solidarity, our sites in 22 countries, with 61,100+ employees, have made an impact by recycling. SYKES ensures in-house recycling, from paper to plastic to ink, and encourages employees to bring their own recyclable products from home.
SYKES ENERCON

SYKES ENERCON

In SYKES Philippines, the Energy Conservation Program (ENERCON) serves as a top-to-bottom approach to conserving energy at the site. Through education, improved equipment, and enhanced work conditions, every employee plays an integral role in SYKES’ responsibility to save energy and reduce costs.
Reforestation

Reforestation

SYKES volunteers join reforestation events every year to protect forests near our operations. In 2020, the team partnered with the Department of Environmental and Natural Resources (DENR) to create the National Greening Program to promote reforestation and has adopted 1,000 square meters of land at the Baseco Beach Port, Manila. 
Sustainable, Inclusive Procurement

Sustainable, Inclusive Procurement

SYKES is committed to maintaining a diverse supplier base and building relationships with suppliers that reflect the market, brand partners, and communities we serve. Through our Inclusive Procurement Program, we generate economic opportunity for disadvantaged communities in the 22 countries in which we operate.
Since 2012, SYKES Costa Rica has been awarded the Ecological Blue Flag Award by the Foundation for Environmental Education, the world's largest environmental education organization. 2020 marks the first time SYKES received a six-star rating across all headquarter locations.

SYKES Celebrates World Environment Day

Across oceans and around the world, SYKES employees everywhere are making a difference for the environment. Learn more about our environmental initiatives in this video.

Environmental Facts
In the Philippines, the SYKES operation in Cebu City has made great energy-reduction strides, reaching carbon-neutral status in 2020. That same year, the site also earned a Gold Standard Verified Emission Reduction (VER) certificate and saved $212,115.86.
SYKES’ Global Environmental Certifications:

SYKES’ Global Environmental Certifications:

  • UK: Energy Savings Opportunity Scheme (ESOS) Phase 2 (2019)
  • UK: Energy Savings Opportunity Scheme (ESOS) Phase 1 (2018)
  • El Salvador/Costa Rica: ISO 50001 Energy Certification
  • Galashiels/Costa Rica: ISO 14001 Environmental Management System
  • Costa Rica: ISO 14064 Greenhouse Gases