SYKES is now part of Sitel Group®. Visit www.sitel.com for more information.

SYKES Impact Programs Around the World

Latin America

Europe, Middle East & Africa

  • SYKES Academy – Language Academy
  • Impact Sourcing
  • FUTURE
Since launching SYKES Academy in 2007, more than 11,600 students have graduated, with 7,500 earning jobs at SYKES. While the academy contributes more than 30% to SYKES’ hiring goals, the program is a true driver for both business sustainability and social mobility by helping community members attain valuable career skills in English.

Impact Program Spotlight

SYKES Academy

SYKES Academy

Since 2007, SYKES Academy has been committed to the development of talent and the well-being of people, training hundreds of participants in English in regions where English is not the primary language. SYKES has invested more than $2 million in this nonprofit globally.
SYKES Excel

SYKES Excel

SYKES’ Exceptional Circle of Learners (Excel) is an on-the-job internship program that allows college students to apply to SYKES based on their current courses at local educational institutions. Offerings include resume-writing classes, mock-interviewing sessions, computer software training, and post-graduate opportunities.
SYKES Education & Employability Development (SEED)

SYKES Education & Employability Development (SEED)

SEED is a social responsibility program in Latin America that includes educational and employability initiatives in internal programs. Its objective is to open a space for Star Volunteers (a volunteer program open to all) to be part of the change and contribute to the education of young people through clubs that help students improve their English. 
Adopt-A-School

Adopt-A-School

Adopt-A-School is part of SYKES’ commitment to education and community improvement. Within our APAC region, this initiative has allowed SYKES to foster constructive learning environments for students of all ages and backgrounds. SYKES attends events during the school year, distributes materials to students, and provides computer facilities to schools. 
SYKES EDGE (Educational Grants for Employees’ Dependents)

SYKES EDGE (Educational Grants for Employees’ Dependents)

The EDGE Scholarship Program extends financial support to dependents of SYKES employees. Beyond the monetary grant, the SYKES executive team conducts an annual meet-and-greet to celebrate the scholars’ milestones and encourage them to persevere in school and continue reaching for their dreams.
Over the past three years, the SYKES EDGE program has helped 90 students earn scholarships.

Prosperity Hub in Morristown, Tennessee

Discover how our Prosperity Hub partnership with Intuit is making a difference in the communities we serve.

As a result of the SYKES Excel Program, SYKES Philippines locations are seeing consistent application rates — averaging 87% acceptance — and generating more than 200 interns who work in all areas of the business. 
SYKES Expansion: Sustainable Growth for a Sustainable Ecosystem

SYKES Expansion: Sustainable Growth for a Sustainable Ecosystem

Learn how SYKES Costa Rica has made sustainability a core focus to enable growth within the country.

Read the Whitepaper