SYKES is now part of Sitel Group®. Visit for more information.


SYKES on IAOP® Best of the Global Outsourcing 100® List

Recognized as a Top Leader, Top CSR and Multiple Appearances Company

TAMPA, FL — September 11, 2019 — Sykes Enterprises, Incorporated (“SYKES” or “the Company”) (NASDAQ: SYKE), a leading provider of customer engagement services and multichannel demand generation, was recognized by the International Association of Outsourcing Professionals® (IAOP®) as being within the top-scoring companies overall, as one of the companies scoring highest in the area of corporate social responsibility (CSR), and for being featured on the Global Outsourcing 100 list for more than three years.

The Global Outsourcing 100 list is considered “the premier benchmark against which all outsourcing service providers are measured.” The Best of the GO100 features companies that have led development of the industry.

SYKES CEO Chuck Sykes commented on the achievement, “We’re honored to be recognized in the Top Leaders, Top CSR, and Multiple Appearances categories of the Best of the Global Outsourcing 100 list. It’s a testament to our brand partners, proving that we deliver on our promises and continue to be the right partner to grow with.”

The full lists on which SYKES was featured can be found below:
The Best of the Global Outsourcing 100:
The Best of the Global Outsourcing 100 Top Leaders:
The Best of the Global Outsourcing 100 Top CSR:
The Best of the Global Outsourcing 100 Multiple Appearances:

“These companies are endurance powerhouses that have not only proven themselves as the leaders of the pack, but also dictated the direction and led the transformation of our industry in the age of AI and digital. They are the very best of the best and we couldn’t be more thrilled to put the spotlight on them,” said IAOP CEO Debi Hamill.

About Sykes Enterprises, Incorporated
Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales expertise, customer service, technical support, and more through multichannel delivery platforms — effectively engage customers at every touchpoint of the customer journey. Our complete service offering helps clients acquire, retain, and increase the lifetime value of their customer relationships through cost-effective solutions that enhance the customer service experience, promote stronger brand loyalty, and foster high levels of performance and profitability.

Follow us on Twitter @SYKES_Global

About IAOP
IAOP is the global association that brings together customers, providers, and advisors in a collaborative, knowledge-based environment that promote professional and organizational development, recognition, certification, and excellence to improve business service models and outcomes. Our members and affiliates worldwide are digging deep at IAOP conferences, learning at IAOP chapter meetings, getting trained and certified at IAOP courses and workshops, and connecting through IAOP social media, all with one goal: better business results. Whether you are a customer, provider or advisor, new to collaborative business models like outsourcing, or you are an experienced professional, IAOP connects you and your organization to our growing global community and to the resources you need to get the results your company deserves and demands. Visit

For additional information contact:

Kourtney Barnes
Director, Global Marketing, PR & Analyst Relations
Sykes Enterprises, Incorporated
(617) 487-2415

Subhaash Kumar
Global VP of Finance & Investor Relations
Sykes Enterprises, Incorporated
(813) 233-7143