Keith joined SYKES in 2017 with 20+ years of experience creating new revenue streams in the services industry. He is a passionate leader with an eye on company growth and a focus on operational leadership and customer success. Prior to joining SYKES, Keith was VP/GM of Hewlett-Packard’s $1.5B Healthcare and BPO Services division, VP/GM of TeleTech’s North American division and held a variety of executive management roles with Verizon. He was also previously a member of the board of directors for Wendover Financial Services Corporation.
As SVP of SYKES’ Global Healthcare and Insurance verticals, Keith brings expertise running global multi-site operations and leading cross-functional teams of 10,000+ members. He holds an MBA from the University of Texas and Austin, and a BA in business and BS in computer science from Trinity University. Keith also devotes time as a volunteer with Project C.U.R.E., a disaster and humanitarian relief organization that provides medical supplies and equipment to developing countries.