Keith Kasten is the senior vice president of Business Development, Healthcare at Sykes Enterprises, Incorporated. When Keith joined SYKES in 2017, he brought along 20+ years of experience creating new revenue streams in the services industry. As senior vice president of SYKES’ Global Healthcare and Insurance verticals, Keith brings expertise running global multi-site operations and leading cross-functional teams of 10,000+ members. He is a passionate leader with an eye on company growth and a focus on operational leadership and customer success.
Prior to joining SYKES, Keith was vice president and general manager of Hewlett-Packard’s $1.5B Healthcare and BPO Services division, vice president and general manager of TeleTech’s North American division, and he held a variety of executive management roles with Verizon. He was also previously a member of the Board of Directors for Wendover Financial Services Corporation.
He has an MBA from the University of Texas at Austin, and a Bachelor of Arts in Business and a Bachelor of Science in Computer Science from Trinity University.
Keith devotes time as a volunteer with Project C.U.R.E., a disaster and humanitarian relief organization that provides medical supplies and equipment to developing countries.