Charles (Chuck) Sykes was appointed President and Chief Executive Officer of Sykes Enterprises, Incorporated in August 2004. Prior to his appointment, Chuck served as Chief Operating Officer since July 2003 and President since May 2004. During his 15 years of leadership, he has helped SYKES become a leading, global digital-marketing and customer-care outsourcer.
A native of Charlotte, North Carolina, Chuck majored in mechanical engineering at North Carolina State University. He joined SYKES in 1986, working his way through the ranks from various administrative roles to junior sales representative in the Telecommunications division to middle-management and eventually General Manager of the Americas. This extensive and diverse career has resulted in a deep, comprehensive knowledge of the company. His experience in operations, accounting, professional services, recruitment, and sales and marketing enable him to manage SYKES’ client relations and the ongoing success of global operations.
Chuck is passionate about his community, serving on the Board of Trustees and Administrative Affairs Sub-Committee at the University of Tampa, and as a board member of Feeding America of Tampa Bay — a local arm of the country’s largest charitable hunger-relief organization. In the past eight years he has served as chair of such organizations as the Greater Tampa Chamber of Commerce, the American Heart Association’s Heart Ball and the Tampa Bay Partnership. He is an active board member of several national and local organizations such as Junior Achievement of West Central Florida, the American Heart Association and the Straz Center for Performing Arts. Chuck also actively supports the Heroes Luncheon, Gasparilla Music Festival, The Boy Scouts of America, Young Life, Tampa Downtown Partnership and Tampa Bay Wave.
In 2011, the St. Petersburg Times Annual Leadership Survey of the Business Community named Chuck Tampa Bay’s Top Business Leader. He was also honored at the 2016 Annual Meeting of the Tampa Chamber of Commerce, named the 2016 H. L. Culbreath Jr. Profile award winner, 2017 Citizen of the Year by the Tampa Metro Civitan Club, 2018 Tampa Businessman of the Year and received a Gold Stevie for Lifetime Achievement at the 2018 Stevie’s International Business Awards.
Chuck credits his continued success at SYKES to the people who make up the company — who are truly devoted to helping people, one caring interaction at a time.