Awards

SYKES Turkey Wins Achievement in Customer Excellence

SYKES Turkey Wins Achievement in Customer Excellence

A leading global information and communications technology (ICT) solutions provider recognized SYKES teams with two awards. The SYKES Turkey team was recognized with our business partner’s A.C.E. Award for Achievement in Customer Excellence and the SYKES Germany team received an award for best practices in chat.

SYKES Turkey’s Achievement in Customer Excellence

SYKES Turkey has remained committed to providing excellent standards of customer service and upholds the SYKES mission of creating meaningful connections between brands and consumers. Through expertise in business process outsourcing (BPO), SYKES Turkey works with leading brands in industries such as finance, communications, technology, and more.

SYKES Germany’s Achievement in Best Practices for Chat

SYKES Germany’s recognition for best practices in chat affirms the tremendous work that the Germany teams have put forth in establishing a robust chat support operation during the past several years. SYKES Germany is a leading customer service provider that supports brands in industries such as e-commerce, communications, healthcare, insurance services, and more.

Chat support provides an alternate channel for brands hoping to expand their support offerings. SYKES has significant expertise in providing chat support and works with brand partners to elevate their customer experience through chat, applying best practices and technologies such as intelligent automation. Chat support is highly scalable to the organization and can be customized to accommodate brand goals as part of a multichannel support approach.

To learn more about SYKES’ chat offerings, visit here.