SYKES Spain Operation Wins Multichannel Customer Service Gold Award

Award Type Client
Awarded By Technology Leader
Year Awarded 2017

The SYKES team that provides service for a leading technology company’s Spain division earned the Customer Relations Centers (CRC) Gold Award for Best Multichannel Project. An initiative of the Spanish Association of Experts in Customer Relationships (AEERC), the CRC Gold Awards are based on an independent benchmark study and have become a leading indicator for the customer relationship services outsourcing industry. The CRC Multichannel Award recognized SYKES for providing a seamless and unified customer experience across all communications channels and highlighted achievements in using high-quality customer strategies in the digital sphere.