SYKES Philippines Named Innovation Leader for 2017

SYKES Philippines Named Innovation Leader for 2017

A global leader in information technology recognized the SYKES Philippines team with its 2017 Innovation Leader Award.  Our business partner based the award on the team’s innovative approach to solving tough customer issues, creative strategies, and more.

SYKES began operations in the Philippines in 1997, becoming the first multinational call center to operate in the country. Since then, SYKES has expanded its operations in the country to employ more than 15,000 people and has facilities in several sites in Manila and Cebu.

The teams at SYKES Philippines provides excellent customer care services to leading brands in communication, financial services, travel, healthcare, technology, and transportation. This recognition affirms SYKES Philippines’ ongoing commitment to providing top-quality support and customer service programs that are fueled by innovative technologies and methodologies.

For more than 20 years, SYKES Philippines has served as a trusted BPO partner for organizations around the world. SYKES’ mission is to be known around the world as a company that creates meaningful connections between brands and consumers and to make a positive impact in the lives of employees. SYKES Philippines is also committed to making a difference within the community by providing opportunities to promote economic, social, and environmental sustainability.

As SYKES Philippines continues to grow its offerings, it will continue to support employees and clients by upholding the SYKES commitment of helping people, one caring interaction at a time.

In addition to the Innovation Leader Award, SYKES Philippines has also been recognized for other achievements in business and customer service, including earning the BPO Company of the Year distinction from the Asia Leaders Awards. At the same event, SYKES was recognized as CSR Company of the Year in the Philippines. In addition, SYKES has been recognized as Top Employer of the Year at the Asia CEO Awards.

To learn more about SYKES’ operations in the Philippines, visit here.