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SYKES Named Impact Sourcing Company to Watch

SYKES Named Impact Sourcing Company to Watch

SYKES has been recognized by the International Association of Outsourcing Professionals (IAOP) as a finalist and 2021 Impact Sourcing Company to Watch.

SYKES began impact sourcing in the 1990s, when the company’s founder, John Sykes, decided to establish business operations in smaller towns that could benefit from economic development, rather than established business hubs. Today, SYKES works in many small communities across the United States and has provided employment opportunities to thousands through its impact sourcing efforts.

This recognition further affirms SYKES’ commitments to economic sustainability and comes shortly after SYKES was named an Impact Sourcing Champion by the IAOP. SYKES has many economic sustainability programs in place that serve local communities, including:

  • SYKES Academy, a language learning academy that serves students around the world and connects graduates with opportunities at SYKES
  • SYKES Tech Academy, a tech skills program that trains employees for technical positions within the company
  • Prosperity Hubs, a partnership launched with Intuit that was designed to provide greater access to full-time jobs, vocational training, and educational resources to communities in need

SYKES is committed to working with local governments, education providers, and community leaders to fuel economic opportunities and prosperity and is proud to be recognized by the IAOP for its efforts. SYKES’ company-wide commitments to sustainability make up the core foundation of its mission to help others, one caring interaction at a time.

In addition to this latest award, IAOP has also recognized SYKES multiple times in the past, with achievements including:

To learn more about IAOP, visit

To learn more about SYKES’ sustainability efforts, visit