SYKES Named IAOP Impact Sourcing Champion

Sykes Enterprises, Incorporated is one of the newest additions to the prestigious International Association of Outsourcing Providers (IAOP) Impact Sourcing Champions Index. The IAOP list, which exists in partnership with the Global Mentorship Initiative, identifies companies that have gone above and beyond when it comes to helping their global communities.

Impact sourcing, or socially responsible business process outsourcing (BPO), is the practice of providing employment opportunities to communities that wouldn’t otherwise have access to them. Since the 1990s, SYKES has been a leader in this space and continues to look for innovative ways to improve our world, one caring interaction at a time.

SYKES has been previously recognized by the IAOP for an ongoing commitment to corporate social responsibility on several occasions, including many appearances on the Best of the Global Outsourcing 100 Lists, The Best of the Global Outsourcing 100 Top Leaders, and the Best of the Global Outsourcing 100 Top CSR.

SYKES’ current economic sustainability initiatives include:

• SYKES Academy, a language learning program that serves students around the world and connects graduates with employment opportunities.
• SYKES Tech Academy, which provides technical education to students and existing SYKES employees to develop qualified specialists.
• A partnership with Intuit to create Prosperity Hubs, established in 2019. This program has led to increased employee development, with nearly 70 full-time promotions since its inception.

Committed to fostering growth and providing employees with opportunities to excel, SYKES will continue impact-sourcing efforts through programs like these, as well as many other initiatives that have led the organization to be recognized as an Impact Sourcing Champion.