SYKES Brazil Recognized at the Annual Congresso ClienteSA Awards 

SYKES Brazil Recognized at the Annual Congresso ClienteSA Awards 

Congratulations to our teams at SYKES Brazil, who took home awards at the annual Congresso ClienteSA in two areas: The Service Export Category (Gold) and the Leader Category in People and Human Resources Management (Bronze). These recognitions highlight our customers’ confidence in our services and our commitment to making SYKES a world-class work environment.

The Congresso ClienteSA is a thought leader in the world of customer service. The organization — which strives to achieve best practices and innovations for the customer experience (CX), call center and back office support, customer relationships, and more — partners with businesses in North America, Latin America, and Europe. Each year, the Congresso ClienteSA honors businesses that exemplify a customer-centric mode of thinking. “Contribute, participate, share, question, and help always in order to privilege the customer,” the ceremony’s purpose states, showcasing what an honor it is to be recognized.

Since its inception in 2008, SYKES Brazil has been an undisputed leader in the customer service industry, taking home awards and being recognized within the country as a preferred employer. With a never-ending priority on collaboration and workplace culture, the two SYKES Brazil sites have committed themselves to giving back to their communities. In conjunction with living out SYKES’ purpose of, “helping people, one caring interaction at a time,” our family in Brazil is unrelenting in its dedication to social, environmental, and economic responsibility. Through efforts like ComprometeRSE, our 400+ employees in the country ensure they give as much to their communities as they do to the business. It’s through that mindset that SYKES Brazil has gained preeminence in its commitment to excellent customer experiences and a workplace to be proud of.

As SYKES Brazil continues its path to excellence in CX, digital marketing, technical knowledge, and driving digital transformation throughout the country, we look forward to many more awards recognizing their tremendous efforts.

Parabéns, SYKES Brazil!